Summary
Overview
Work History
Skills
Timeline
Generic

Mallory Carpenter

Roseburg,OR

Summary

Accomplished banking leader proficient in managing commercial loan processes. Known for strong analytical skills and process enhancement, successfully elevating team performance and compliance adherence. Ready to leverage expertise to optimize operational efficiency and achieve strategic goals.

Overview

8
8
years of professional experience

Work History

Commercial Booking Manager, AVP

Umpqua Bank
Roseburg, OR
02.2025 - Current
  • Oversaw daily workflow for funding and boarding of commercial loans.
  • Maintained adherence to procedures reflecting proper processes.
  • Acted as subject matter expert for bank initiatives, including loan origination system enhancements.
  • Managed a team of 9 associates, driving accountability and performance.
  • Reviewed accuracy and productivity metrics, analyzing error trends for process improvement.
  • Collaborate with frontlines to guarantee timely completion of loan closings and evaluate optimal strategies for complex loan structures.

Commercial Documentation Manager

Umpqua Bank
Roseburg, OR
08.2017 - 02.2025
  • Oversaw daily workflow for documentation of commercial loans.
  • Acted as subject matter expert for several bank initiatives, including loan origination system implementation and enhancements (nCino).
  • Managed a team of 15 associates, driving accountability and performance.
  • Reviewed accuracy and productivity metrics, analyzing error trends for process improvement.
  • Collaborate with frontlines to guarantee timely completion of loan closings and evaluate optimal strategies for complex loan structures.
  • Partnered with internal and external counsel to ensure legally sound documentation.
  • Developed and maintained comprehensive documentation standards for internal processes.
  • Streamlined documentation workflows to enhance efficiency across departments.

Skills

  • Loan origination
  • Documentation standards
  • Workflow management
  • Error trend analysis
  • Compliance adherence
  • Commercial lending
  • Process improvement
  • Performance metrics
  • Team leadership
  • Effective communication
  • Problem solving
  • Time management
  • Attention to detail
  • Strategic collaboration
  • Risk assessment
  • Performance tracking
  • Policy enforcement
  • Data analysis skills

Timeline

Commercial Booking Manager, AVP

Umpqua Bank
02.2025 - Current

Commercial Documentation Manager

Umpqua Bank
08.2017 - 02.2025