Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mallory Conrad

West Bloomfield ,MI

Summary

As a graduate from Michigan State University, I am seeking to combine my college education and work experience to continue a career as a professional in the medical supply industry. I am an ambitious and career-focused job seeker looking to launch a career in medical sales while contributing to the companies vision and goals. I am hopeful to find a job that can provide a supportive community with continued training, strong organization and clear expectations.

Overview

4
4
years of professional experience

Work History

Medical Sales Representative

Synergy Surgical LLC
Birmingham, MI
12.2023 - Current
  • Represent Stryker/K2M products in surgical environments focusing on spinal reconstruction
  • Hold product knowledge from the following companies: Stryker/K2M, Centinel Spine, SI-Bone, Coflex, and 4 Web
  • Support South East Michigan with emphasis on Ascension, McLaren and Beaumont Hospitals.
  • Support operating room environment during surgical cases
  • Cultivated relationships with doctors, clinics, and private practices.
  • Educated healthcare providers on product features, benefits, and usage instructions.
  • Work with a team to meet quotas and patient success
  • Increased sales and revenue growth
  • Manage surgical requests, inventory, set extensions, patient specific models and etc.
  • Responded promptly to inquiries from prospects about products or services offered.
  • Traveled to various locations to sell Stryker Spine Products.
  • Report Surgery usage and keep records of complaints and concerns

Administrative Assistant

Finished Basements Plus
Commerce, Michigan
01.2023 - Current
  • Managed daily invoices, reports and proposals.
  • Managed and tracked expenses to meet company budget requirements.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Followed proper accounting and bookkeeping procedures to support audits.

Tournament Director

Michigan Elite Volleyball Academy
Pontiac, MI
01.2021 - Current
  • Lead person responsible for ensuring a well run volleyball tournament. Coordinate court assignments, officials, scorekeeping, and equipment.
  • Communicate with club directors and coaches on playing schedules and work assignments.
  • First point of contact for tournament related issues, customer service, and facility needs.
  • Responded promptly to emergencies to assess situations, administer first aid, and coordinate additional personnel.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Coached individuals between ages of 4 and 18 on volleyball techniques.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
  • Store Operations, Inventory, and Scheduling
  • Greeted each customer and offered assistance in finding requested items, to insure customer satisfaction and retention.

Volleyball Coach

Marian High School
Bloomfield Hills, MI
06.2020 - Current
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Provided encouragement, inspiration, and dietary guidance to athletes to support their athletic performance and general well-being.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
  • Encouraged team confidence by motivating players with positive reinforcement techniques.

Hospital Volunteer

DMC Sinai Grace Hospital
Commerce, MI
04.2021 - 09.2022
  • Performed general cleaning duties, keeping work areas clean and organized.
  • Re-stocked bins and shelves and displayed the newest merchandise.
  • Transported laboratory results, biological specimens and patient records to correct locations.
  • Answered visitor questions, offered directions and escorted to destination.
  • Sat with patients in need of companionship and emotional support.
  • Assisted with medical record-keeping duties such as filing charts and copying documents.
  • Answered phones, took messages, and directed calls to appropriate staff members.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Provided companionship to elderly patients who may be feeling isolated or lonely.
  • Assisted nurses with non-medical tasks, such as delivering meals and running errands.
  • Provided emotional support and comfort to patients and families.

Education

High School Diploma -

Mercy High School
Farmington Hills, MI
06.2019

Human Biology

Michigan State University
East Lansing, MI

Skills

  • Relationship and Team Building
  • Problem Solving
  • Customer Service
  • Outgoing, Friendly, and Positive Attitude
  • Planning & Organizing
  • Strong Work Ethic
  • Active Listening
  • Supervision & Leadership
  • Reliable & Trustworthy
  • Interpersonal Skills

Timeline

Medical Sales Representative

Synergy Surgical LLC
12.2023 - Current

Administrative Assistant

Finished Basements Plus
01.2023 - Current

Hospital Volunteer

DMC Sinai Grace Hospital
04.2021 - 09.2022

Tournament Director

Michigan Elite Volleyball Academy
01.2021 - Current

Volleyball Coach

Marian High School
06.2020 - Current

High School Diploma -

Mercy High School

Human Biology

Michigan State University
Mallory Conrad