Mallory Covington
WOODSTOCK,GA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Substitute Teacher, K-5
Cherokee County School District
09.2021 - Current
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Followed lesson plans designed by absent teachers.
Nanny
The May Family
08.2017 - 01.2020
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Engaged with children on age-appropriate level.
- Promoted language development skills through reading and storytelling.
- Organized activities that enhanced children's physical, emotional and social well-being.
Nanny
The Marshall Family
01.2013 - 11.2013
- Built positive and nurturing environments to support child social and emotional growth.
- Assisted with light housekeeping duties as well as running errands.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Administrative Assistant
Lackmond Industries
01.2011 - 11.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Reviewed and edited content for correct grammar and style.
- Produced clear, concise and accurate content to reflect tone and level of authority appropriate to content.
Licensed Cosmetologist
True Aveda Salon
01.2007 - 12.2010
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Recorded notes for future reference about customer preferences and services delivered.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Monitored current trends to understand fashions and better serve customer needs.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Education
Bachelor of Science - Communications
Kennesaw State University
Kennesaw, GAMaster of Cosmetology License -
Roffler Cosmetology School
Marietta, GeorgiaSkills
- Assessment Administration
- Interest Promotion
- Instructional Technology
- Performance Improvement
- Workflow Planning
- Critical Thinking
- Proofreading
- Content Editing
- Error Correction
- Spelling, Punctuation and Syntax
Timeline
Substitute Teacher, K-5
Cherokee County School District
09.2021 - Current
Nanny
The May Family
08.2017 - 01.2020
Nanny
The Marshall Family
01.2013 - 11.2013
Administrative Assistant
Lackmond Industries
01.2011 - 11.2012
Licensed Cosmetologist
True Aveda Salon
01.2007 - 12.2010
Bachelor of Science - Communications
Kennesaw State University
Master of Cosmetology License -
Roffler Cosmetology School
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