Mallory Craven
Seminole,Oklahoma
Summary
Hospitality professional with extensive experience in managing and supervising waitstaff to ensure top-tier service. Known for strong focus on teamwork and delivering consistent results. Reliable and adaptable, consistently meeting evolving needs of restaurant environment with excellent organizational and interpersonal skills.
Experienced with coordinating volunteer activities and supporting community programs. Utilizes organizational and interpersonal skills to promote effective project execution. Knowledge of building strong community relations and enhancing service delivery.
Overview
7
7
years of professional experience
Work History
Volunteer
YAHL
09.2023 - 09.2026
- Organized fundraising initiatives, increasing community support and awareness of organizational goals.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Educated school board on better eating habits, and exercising for the school.
- Coordinated community events, enhancing engagement and participation among diverse groups.
Food Truck
The Lunch Box
03.2023 - 07.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Ice Cream Scooper
Braum's Ice Cream & Burger Restaurant
03.2024 - 04.2024
- Provided exceptional customer service by efficiently serving ice cream and answering product inquiries.
- Maintained cleanliness and organization of work area to ensure compliance with health and safety standards.
- Operated point-of-sale system for accurate transaction processing and inventory management.
Restaurant Waiter
The Rock Cafe
03.2020 - 08.2023
- Provided exceptional customer service by promptly taking orders and addressing guest inquiries.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages to patrons.
- Learned menu items thoroughly to effectively recommend dishes and answer customer questions.
- Monitored tables for additional needs, ensuring guests received attentive service throughout dining experience.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
Education
No Degree -
Academy of Seminole
Seminole, OK05-2026
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Community service
- Social interaction
- Telephone etiquette
- Customer service
- Strong multitasking
- Greeting guests
- Cash handling
- Handling complaints
- Hospitality service expertise
Timeline
Ice Cream Scooper
Braum's Ice Cream & Burger Restaurant
03.2024 - 04.2024
Volunteer
YAHL
09.2023 - 09.2026
Food Truck
The Lunch Box
03.2023 - 07.2024
Restaurant Waiter
The Rock Cafe
03.2020 - 08.2023
No Degree -
Academy of Seminole
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