Summary
Overview
Work History
Education
Skills
Timeline
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Mallory Daniel

Memphis,TN

Summary

Dedicated Manager on Duty proficient in processing payments, resolving customer service issues and smoothly opening and closing stores. Collaborative team player with experience in handling any situation.

Overview

2
2
years of professional experience

Work History

Part Time Manager on Duty

Bartlett Recreation Center
05.2022 - Current
  • General supervision of facility and staff in absence of full-time manager.
  • Responsible for opening and/or closing facility properly.
  • Responsible for overall cleanliness of facility.
  • Ensure proper setup and preparedness for special events.
  • Ensure members and guests comply with rules and policies.
  • Train new employees in essential job functions.
  • Respond to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Develop and maintain strong relationships with customers to increase loyalty, trust and satisfaction.
  • Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Pet Sitter

Tanya DiMauro, Sharon McDaniel, Kathy Regan, Etc.
05.2021 - Current
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Exercised animals regularly with walks and rigorous play activities.
  • Communicated professionally with pet owners via phone, email, and text.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

House Sitter

Kevin Daniel, Sharon McDaniel, Kathy Regan, Etc.
05.2021 - Current
  • Communicated with homeowner via phone or text.
  • Cared for houseplants by frequently watering during owners' absence.
  • Replaced dirty bedding and litter boxes.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Collected, forwarded or signed for mail, packages, or home services.
  • Responded with calm and professionalism in cases of emergencies arising at or near homes.

Education

University of Memphis
Memphis, TN
12.2025

Skills

  • Effective Communication
  • Complex Problem-Solving
  • Hospitality Service
  • Professionalism
  • Adaptability
  • Teamwork
  • Computer Proficiency
  • Staff Training
  • Facility Maintenance
  • Social Media

Timeline

Part Time Manager on Duty

Bartlett Recreation Center
05.2022 - Current

Pet Sitter

Tanya DiMauro, Sharon McDaniel, Kathy Regan, Etc.
05.2021 - Current

House Sitter

Kevin Daniel, Sharon McDaniel, Kathy Regan, Etc.
05.2021 - Current

University of Memphis

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Mallory Daniel