Mallory Dawson
Houston,TX
Summary
Dynamic server with a proven track record at Twin Peaks Restaurants, excelling in customer satisfaction and suggestive selling. Highly motivated and outgoing, I thrive in fast-paced environments, managing large parties while fostering a joyful atmosphere. Renowned for conflict resolution and building lasting relationships, ensuring guests return for more memorable experiences.
Overview
1
1
year of professional experience
Work History
Server
Twin Peaks Restaurants
11.2024 - 09.2025
Mastered hospitality skills in the industry while working with Twin Peaks. Providing an outgoing, comfortable environment for each customer to build a regular clientele.
Duties included:
-managing high volume of tables
-on feet for over 8 hours at a time
-running food and drinks to help out others
-maintaining a bubbly and exciting personality for all customers
-up sell any high-end beer/wine/liquors
-conflict resolution to make sure each customer left satisfied
-name recognition, remembering drink and food orders for regular based clientele, making suggestive recommendations for the menu.
-maintaining timeliness & proper uniform/hygiene
Education
Business
Coastal Bend College
Beeville, TX05.2022
Skills
-highly motivated work ethic
-extremely outgoing and excited personality
-enjoys leading by example and making a joyous work environment for my coworkers and clientele
-can handle large parties in loud environments
-thrives in fast/persistent paced traffic
-exceeds in customer satisfaction encouraging people to visit again
-suggestive selling
-ready to work!
Timeline
Server
Twin Peaks Restaurants
11.2024 - 09.2025
Business
Coastal Bend College
Similar Profiles
Myla LoeckeMyla Loecke
Bartender/Server at Twin Peaks RestaurantsBartender/Server at Twin Peaks Restaurants
Lucy MoralesLucy Morales
Server at Twin Peaks RestaurantsServer at Twin Peaks Restaurants
Jenna HeinzJenna Heinz
Bartender at Twin Peaks RestaurantsBartender at Twin Peaks Restaurants
Linda DirienzoLinda Dirienzo
TP Girl at Twin Peaks RestaurantsTP Girl at Twin Peaks Restaurants
Teia AllenTeia Allen
Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)