Mallory Evans
Jackson,South Carolina
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
Work History
Intake Case Manager
House Calls Home Care
Augusta, GA
09.2023 - Current
- Monitored case load to ensure timely completion of assessments, reports, and other documentation.
- Collaborated with other professionals to coordinate care for clients with complex needs.
- Developed positive working relationships with families and caregivers to support long-term success of clients.
- Responded promptly to inquiries from referral sources regarding status of intakes or other issues.
- Provided consultation and training to staff members regarding best practices in intake assessment techniques.
Life Advisor
Adp- Automated Data Processing
Augusta, GA
03.2022 - 06.2023
- Supported individuals who are struggling with difficult decisions or major life changes.
- Referred individuals to outside resources and services for additional support.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
Manager
Chilis's Bar and Grill
Aiken, SC
11.2016 - 02.2022
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Scheduled team members for shifts based on business needs and customer demand.
- Adhered to all health code regulations while preparing food items for customers.
- Worked closely with human resources to support employee management and organizational planning.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Trained new employees on company policies, operational procedures, and customer service standards.
Education
High School Diploma -
Silver Bluff High School
Aiken, SC06-2012
Skills
- Follow-up skills
- Organizational Skills
- Staff Training
- Reliability
- Written and verbal communication
- Multitasking
- Problem-Solving
- Task Prioritization
- Professionalism
Accomplishments
- Key Club
Quick Books
- scheduling
- payments
Timeline
Intake Case Manager
House Calls Home Care
09.2023 - Current
Life Advisor
Adp- Automated Data Processing
03.2022 - 06.2023
Manager
Chilis's Bar and Grill
11.2016 - 02.2022
High School Diploma -
Silver Bluff High School
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