Mallory Faircloth
Springfield,GA
Summary
Dynamic and results-oriented professional with a proven track record at Crider Foods. Excelled in team training and operational excellence, significantly enhancing production efficiency. Known for exceptional coaching skills and a strong work ethic, I consistently exceed targets through innovative process improvements and meticulous quality inspections.
Overview
21
21
years of professional experience
Work History
Pouch Line Lead
Crider Foods
Stillmore, GA
06.2023 - Current
- Assisted in training new employees and implementing procedural changes.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Maintained open lines of communication between management and production staff, successfully resolving any conflicts or concerns that arose during daily operations.
- Increased employee morale by fostering a positive work environment through effective communication and constructive feedback.
- Followed daily production schedules for organized and on-time deliveries.
- Maintained accurate records of all production activities, providing valuable data for future planning and decision-making processes.
- Managed conflict resolutions to encourage professional and positive relationships.
- Monitored inventory levels closely, coordinating with procurement teams to replenish stock as needed without causing delays in the production process.
- Assisted in troubleshooting assembly-related problems to identify discrepancies and avoid disruptions.
- Implemented safety protocols to minimize workplace accidents, protecting staff members from potential hazards.
- Met production targets and tight deadlines by collaborating closely with team members.
- Inspected products and machines to maintain quality and efficiency.
- Maintained organized work area by cleaning and removing hazards.
- Enhanced production efficiency by implementing new process improvements and streamlining workflows.
- Monitored product quality to achieve superior quality reputation.
- Conducted thorough quality control inspections of finished products, ensuring adherence to established specifications and industry standards.
- Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.
Master Cosmetologist
The Best Little Barber Shop In Town
Bloomingdale, GA
03.2011 - 06.2018
- Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Boosted client return rates by consistently delivering high-quality services that exceeded expectations.
- Fostered a welcoming atmosphere within the salon by engaging with clients and maintaining a positive attitude.
- Streamlined inventory management processes to ensure adequate stock levels of essential supplies at all times.
- Delivered exceptional customer service by attentively addressing client concerns and offering expert advice.
- Attended industry conferences and workshops to remain current on evolving trends, enhancing service offerings within the salon.
- Enhanced client satisfaction by providing personalized consultations and tailored hair services.
- Managed appointment scheduling efficiently to maximize clientele while minimizing wait times.
- Maintained a high standard of cleanliness, ensuring all tools and workstations were sanitized after each appointment.
- Ensured optimal workplace safety by adhering to state regulations and best practices throughout daily operations.
- Mentored junior stylists, providing guidance and support in developing their skills and growing their clientele base.
- Reduced appointment cancellations through effective communication with clients regarding scheduling changes or delays.
- Established a loyal client base by consistently providing exceptional services, resulting in increased referrals and word-of-mouth recommendations.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Answered phone calls and emails to schedule client appointments.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Demonstrated thorough knowledge of all salon products and services.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Medical Assistant
Low Country Cancer Care
Savannah, GA
02.2003 - 08.2006
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
Education
GED -
Albany Technical College
Albany, GACosmetology
Savannah Technical College
Savannah, GA12.2010
Skills
- Safety Procedures
- Team Training
- Standard Operating Procedures
- Assignment Delegation
- Goods scanning
- Workload prioritization
- Machine Operation
- Worksite safety
- Materials Handling
- Troubleshooting
- Heavy Lifting
- Operational Excellence
- Coaching and Mentoring
- Waste Reduction
- Production Logging
- Strong Work Ethic
- Attention to Detail
- Good Communication
- Material Handling
- Production Documentation
- Line Work
- Production Line Work
- Production Processes Knowledge
- Production Operations
- Palletizing
- Machine Setup and Shutdown
- Punctual and Reliable
- Teamwork and Coordination
- Visual Inspection
- Production Error Correction
- Quality Inspections and Reporting
- Weights and Measurements
- Punctual and Dependable
- Computer Skills
- Hand-Held Scanners
- Equipment Setup
- Inventory and Stocking
- Positive Attitude
- Teamwork and Communication
- Picking and Packing
- Quality Inspection
Timeline
Pouch Line Lead
Crider Foods
06.2023 - Current
Master Cosmetologist
The Best Little Barber Shop In Town
03.2011 - 06.2018
Medical Assistant
Low Country Cancer Care
02.2003 - 08.2006
GED -
Albany Technical College
Cosmetology
Savannah Technical College