MALLORY FOSHEE
Oxford
Summary
I am a very hard worker. I aim to help my coworkers the best way I can and am always doing what I can to help things run smooth. With being a police dispatcher and a 911 call taker, I have seen and heard so much in just a short time. I am a very active listener and my biggest thing is to get all of my officers and callers information.
I have my EMD certification as well as my NCIC.
I have been trained with some of the best call takers and law dispatchers in Calhoun County. They have taught me to work hard and do your best.
Overview
4
4
years of professional experience
Work History
911 Telecommunicator
CALHOUN COUNTY 911
08.2024 - Current
- Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Answered multi-line phone systems to gather critical information for first responders, improving response times.
- Managed stressful calls with empathy and professionalism, maintaining caller calm until help arrived.
- Guided callers through medical emergencies using pre-arrival instructions, stabilizing patients until help arrived on scene.
- Maintained up-to-date knowledge of local geography and landmarks, aiding in swift emergency response.
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Collaborated with law enforcement agencies, fire departments, and EMS teams to ensure a coordinated response during multi-agency incidents.
Police Dispatcher
CALHOUN COUNTY SHERIFFS OFFICE
11.2023 - 08.2024
- Handled sensitive situations with professionalism, maintaining confidentiality while collecting necessary information from callers for effective intervention.
- Maintained a calm and reassuring presence during high-pressure situations, ensuring clear communication between callers, officers, and other agencies involved in emergency response.
- Supported public safety initiatives by gathering relevant data from callers for accurate dispatching of appropriate resources.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Promoted a positive work environment by fostering collaboration among team members and encouraging open communication channels within the department.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
Chick Fil A Team Leader
Wade Bence
09.2021 - 11.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
Pool Lifeguard
ASHLEY THRASHER
07.2021 - 09.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
- Enhanced swimmer safety by vigilantly monitoring pool activities and enforcing rules.
- Ensured timely opening and closing of the pool area, adhering to established schedules and procedures.
- Promoted a positive atmosphere among patrons by consistently displaying an approachable demeanor and friendly attitude.
- Reduced response time to emergencies with regular practice of first-aid and CPR procedures.
Education
High School Diploma -
THE WELL ACADEMY
Scottsboro, AL05-2023
Skills
- CPR and first aid
- Dependable and responsible
- Law enforcement procedures
- Computer-aided dispatching
- Emergency medical dispatch (EMD)
- NCIC database
- Listening skills
- Multitasking
- Professionalism
- Criminal justice knowledge
- Emergency medical dispatcher certification
Timeline
911 Telecommunicator
CALHOUN COUNTY 911
08.2024 - Current
Police Dispatcher
CALHOUN COUNTY SHERIFFS OFFICE
11.2023 - 08.2024
Chick Fil A Team Leader
Wade Bence
09.2021 - 11.2023
Pool Lifeguard
ASHLEY THRASHER
07.2021 - 09.2021
High School Diploma -
THE WELL ACADEMY
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