Mallory Gardner
Broussard,LA
Summary
Detail-oriented professional with expertise in accounts payable processes and vendor relations management. Proven ability in risk management and quality leadership, effectively delegating tasks and overseeing staff. Strong focus on process efficiency and continuous improvement. Demonstrated sound judgment and decision-making skills in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Risk Management Specialist
LHC Group
Lafayette , LA
01.2021 - 02.2024
- Assisted with the review, analysis, processing, and follow up on clinical risk reports submitted through the online incident reporting system
- Helped staff to make sure they maintained a safe work environment
- Provided information to all staff and adjusters as needed to help claim processing go smoothly including helping employees get back on their feet with whatever support was needed.
- Kept up with all OSHA log reporting to all 48 states within the company
- Ran monthly reports for department to see where numbers were
- Worked with lawyers on litigation in support of LHC group against employees
- Helped organize all training books and trained managers on risk management processes when onboarding.
Quality Assurance & Grants Coordinator
Shelter House Inc.
Navarre, Florida
01.2020 - 10.2020
- Communicate job expectations to new and former employees
- Generate and collect time records from employees for submission to Finance Director for payroll processing
- Maintain all personnel files, I-9 documentation, and training files for all employees and volunteers
- Receive invoices to code, and enter into Sage
- Pay out all invoices through daily check runs
- Enter checks received through the mail, fill out deposit spreadsheet, and enter into e-grants
- Process and submit monthly and quarterly grant invoices by processing through the different grant systems
- Pull general ledgers out of accounting system and put together journal entries for grant submissions
- Complete an agency budget per grant each fiscal year
Accounts Payable Supervisor
LHC Group, Inc.
Lafayette, Louisiana
09.2019 - 01.2020
- Maintained and audited master vendor file
- Helped test out any new systems via test environment before introducing to employees
- Maintained and updated all AP Policies and Procedures as needed
- Assisted agencies and vendors with research on invoice payment and questions as needed
- Coordinated and tracked invoice procurement count after month end closing procedures, and provide productivity report to the AP Manager
- Identified any issues within the AP department and processes and came up with resolutions to help the department run smoother with approval from the AP manager
- Developed and maintained the AP processes through the use of add-ins within excel
- Conducted group meetings within the department along with individual bi-weekly meetings with staff members to address any needs of staff or places that needed improvement
- Worked with LHC Recruiters to conduct interviews for hiring of new staff members
- Responsible for all write ups, evaluations, and approval of scheduled shifts of staff members
- Responsible for agency training of any new AP processes through WebEx meetings
- Put together and pulled payment uploads to be paid on weekly check runs
Accounts Payable Resolutionist Specialist
LHC Group, Inc.
Lafayette, Louisiana
07.2016 - 09.2019
- Answer/resolved daily emails through the AP inbox (roughly 300 emails daily)
- Distributed mail and invoices daily to the AP specialist
- Handled any contract therapy related questions along with reconciliation of payment files
- Uploaded the weekly Contract therapy file to create new vendors for the biweekly/weekly payment file
- Audited and uploaded daily remits, and payment codes for invoice processing
- Audited expense reports through the Certify and PMA systems based on federal and state laws
- Held all Q&A certify training sessions for all 800 agencies
- Trained staff members, vendors, and agencies of any new processes within the department
- Assisted the AP manager with 1099s
- Put together 'AP Meeting Minutes' after any meeting held for staff members
- Backup for AP Manager for pulling Certify payment upload
Administrative Assistant
Adreima
Lafayette, Louisiana
01.2014 - 03.2016
- Handled the worker's comp collection spreadsheet
- Worked in multiple hospital systems including; Terrebonne General, Our Lady of the Lake, Our Lady of Lourdes, Iberia Medical, Thibodaux Regional
- Worked at Our Lady of Lourdes and Iberia Medical as a case manager for potential medicaid eligible patients
- Coordinated all monthly invoicing and billing
- Reviewed all accounts throughout hospital system for payments
- Ran all revenue reports for office manager
Accounts Payable Clerk
Frank's International
Lafayette, Louisiana
12.2012 - 01.2014
- Entered invoice information into accounting system - Great Plains
- Entered purchase orders into system and work with PO department on any errors
- Reviewed invoices and process for weekly check run
- Checked over other clerk's work for accuracy before processing invoices
Education
High School Diploma -
North Vermilion High School
Maurice, Louisiana05.2012
Skills
- Risk analysis
- Regulatory compliance
- OSHA reporting
- Incident reporting
- Litigation support
- Process improvement
- Effective communication
- Team leadership
- Problem solving
- Attention to detail
Timeline
Risk Management Specialist
LHC Group
01.2021 - 02.2024
Quality Assurance & Grants Coordinator
Shelter House Inc.
01.2020 - 10.2020
Accounts Payable Supervisor
LHC Group, Inc.
09.2019 - 01.2020
Accounts Payable Resolutionist Specialist
LHC Group, Inc.
07.2016 - 09.2019
Administrative Assistant
Adreima
01.2014 - 03.2016
Accounts Payable Clerk
Frank's International
12.2012 - 01.2014
High School Diploma -
North Vermilion High School