Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Mallory Golden

Cullman,AL

Summary

Versed in testing equipment and skilled at troubleshooting and working with computers to help achieve passing to spec electrical products. Understands technical information and devises forward-thinking effective solutions that help solve testing and software issues for the company, team members, and customers.

Overview

4
4
years of professional experience

Work History

Electrical Test Technician

Dynetics
02.2021 - Current
  • Enhanced product quality with thorough inspection and timely troubleshooting of electrical issues.
  • Increased productivity, consistently meeting deadlines through efficient test scheduling and clear communication with team members.
  • Interpreted test information to resolve design-related problems.
  • Streamlined testing procedures to reduce time spent on repetitive tasks, resulting in increased throughput.
  • Assisted in the training of new technicians, sharing knowledge and expertise for overall team success.
  • Managed inventory of testing equipment and supplies, ensuring availability when needed for project completion.
  • Conducted root cause analysis on failed tests, providing valuable feedback for necessary product adjustments or redesigns.
  • Worked closely with cross-functional teams including Quality Assurance and Manufacturing departments to address any production-related defects identified through testing.
  • Updated hardware and software platforms by implementing automation and efficiency improvements.
  • Tested thousands of cables/boards for customers in a timely manner to meet due dates.

Customer Service

Publix
11.2019 - 10.2020
    • Analyzed customer feedback and provided solutions to improve customer service.
    • Trained new employees on proper protocols and customer service standards.
    • Interacted with customers and employees to resolve customer service concerns.
    • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
    • Answered questions about store policies and addressed customer concerns.
    • Maintained tidy and organized store environment to comply with cleanliness standards.
    • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Education

Associate of Applied Science - ASS-Electronics-Mechatronics

Wallace State Community College
Hanceville, AL
04.2023

Skills

    • AC and DC Fundamentals
    • Electrical Troubleshooting / Technical Troubleshooting
    • Test Equipment Operation: Fluke, CableEye, Field Fox
    • PLCs Programming, Robotics Macro Programming, Macros & Macro Scripting
    • Test Documentation
    • Soldering
      • Team Collaboration
      • Electrical Safety Procedures
      • Computer Proficiency
      • Functional Testing: Continuity and Hi-Pot Testing
      • Blueprint and Schematic Reading
      • Windows Operating Systems and Microsoft Applications: PowerPoint, Outlook, Excel, Word, Teams

Additional Information

U.S - Security Clearance.


Hobbies include: Digitally Drawing, 3D Modeling, Traveling, Music, Games, Conventions, and Cars.



Reference:

Jerry Murcks

Electrical Instructor / Dean

Wallace State

256-595-8630

jerry.murcks@wallacestate.edu

Timeline

Electrical Test Technician

Dynetics
02.2021 - Current

Customer Service

Publix
11.2019 - 10.2020

Associate of Applied Science - ASS-Electronics-Mechatronics

Wallace State Community College

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Mallory Golden