Summary
Overview
Work History
Education
Skills
Certification
Timeline

Mallory June

Oklahoma City,OK

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Office Manager

Rick's Tax Services
02.2024 - 05.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Owner

Maid 4 You Cleaning Service
09.2008 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.

Assistant Manager

Panera Bread
01.2023 - 01.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance customer experience.
  • Developed strong working relationships with staff, fostering positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Assistant Manager / Bartender

Othello's Italian Restaurant
06.2022 - 01.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained clean, safe, and organized store environment to enhance customer experience.
  • Developed strong working relationships with staff, fostering positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Bartender /Event Assistant

American Legion
08.2019 - 08.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
  • Participated in pre-event planning meetings, providing input on event themes and strategies for success.

Assistant Manager /Bartender /Event Coordinator

Spencers BBQ
05.2017 - 08.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.

Store Manager

E Z Tan
03.2012 - 03.2017
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

No Degree - General Studies

Rose State College, Oklahoma City, OK

High School Diploma -

Klein High School, Klein, TX
05.2002

Skills

  • Customer Relations
  • Relationship Building
  • Verbal and written communication
  • Team Leadership
  • Complex Problem-Solving
  • Customer Service
  • Office Administration
  • Computer Skills
  • Data Entry

Certification

Serve Safe Certificate

Liquor License

Timeline

Office Manager - Rick's Tax Services
02.2024 - 05.2024
Assistant Manager - Panera Bread
01.2023 - 01.2024
Assistant Manager / Bartender - Othello's Italian Restaurant
06.2022 - 01.2023
Bartender /Event Assistant - American Legion
08.2019 - 08.2022
Assistant Manager /Bartender /Event Coordinator - Spencers BBQ
05.2017 - 08.2019
Store Manager - E Z Tan
03.2012 - 03.2017
Owner - Maid 4 You Cleaning Service
09.2008 - Current
Rose State College - No Degree, General Studies
Klein High School - High School Diploma,

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Mallory June