Mallory Lehman
BURR OAK,MI
Summary
A young, but fast learner who can adapt to anything put in their path. Eager to use my years of experience in all forms to showcase my dedication to previous backgrounds as well as to expand that knowledge. Proficient in using communication and customer service skills to ensure helpful and positive encounters with staff and guests. Agile and adaptable leader with a love for meeting requirements expected of me. Only a motivated and precise approach is what created my engagement in reaching goals and enhancing a business's satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Jimmy John's
06.2023 - Current
- Supervised day-to-day tasks and other employees to meet expectations.
- Opened restaurant and prepped food, as well as adjusted strategies and projections to ensure business success.
- Organized and oversaw assignments to make a well functioning restaurant.
- Oversaw daily cash transactions, ensuring accurate financial reporting.
- Maintained a clean and safe store environment for employees and customers.
- Worked effectively in a fast-paced environment.
- Excellent communication skills, especially in a team setting.
In-Shop Employee
Jimmy John's
07.2022 - 04.2023
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Using time management skills effectively during peak hours.
- Handled food with safety and cleanliness.
- Acquired excellent multitasking abilities by handling multiple orders simultaneously without compromising quality or accuracy.
- Handled cash transactions in a timely manner and accurately.
- Kindly answered customer questions about products and services, along with working through any complaints a customer has.
- Enhanced customer satisfaction with friendly service in a fast-paced environment.
- Worked efficiently when apart of a team-driven environment.
Assistant Manager
Cottage Inn Pizza
10.2019 - 03.2023
- Managed time and staff efficiently in order to complete all tasks when required.
- Food preparation as well as closing the restaurant in an organized and detail-oriented manner.
- Improved customer satisfaction by addressing and resolving complaints kindly but also head-on.
- Monitored cash and deposit records, ensuring accuracy, and reducing discrepancies.
- Skilled at working fast, independently, and collaboratively.
Education
High School Diploma -
Camden-Frontier High School
Camden, MI2021
Skills
- Workload and Staff Management
- Money Handling
- Computer Skills
- Good Telephone Etiquette
- Staff Training and Development
- Workload Management
- Customer Service
Timeline
Assistant Manager
Jimmy John's
06.2023 - Current
In-Shop Employee
Jimmy John's
07.2022 - 04.2023
Assistant Manager
Cottage Inn Pizza
10.2019 - 03.2023
High School Diploma -
Camden-Frontier High School