Mallory Lemmon
Summary
Highly organized and authentic professional, passionate about planning events that achieve established outcomes. Strong communicator, and able to build positive relationships with employees, customers, and vendors.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
North Union Apartments
10.2023 - Current
- Planned and budgeted for special events targeted towards new and existing residents.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Monitored security footage to ensure property and resident safety.
- Maintained detailed records of all leasing transactions for easy access during audits or internal reviews.
- Increased advertising effectiveness by gathering information about market competition in local area.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Front Desk
Hyatt Place
01.2021 - 05.2023
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Managed reservations system effectively, minimizing mix-ups and overbookings.
- Coordinated with various departments to address guest and building needs to provide seamless service experiences.
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
Secretary
Lemmon Drywall
07.2017 - 05.2019
- Enthusiastically greeted guests while answering multi-line phone systems.
- Distributed all mail intake and deliveries to proper employees.
- Handled sensitive information when managing confidential financial data or personnel files.
- Maintained daily report documents, memos, and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Bachelor of Science - Psychology
Utah Tech University
Saint George, UT05.2023
Skills
- Property Management
- Event Planning
- Customer Service
- Record Keeping
- Budgeting
Certification
- Certificate of Business Analytics
- CITI Certified Researcher
- CPR Certified
Timeline
Assistant Manager
North Union Apartments
10.2023 - Current
Front Desk
Hyatt Place
01.2021 - 05.2023
Secretary
Lemmon Drywall
07.2017 - 05.2019
Bachelor of Science - Psychology
Utah Tech University