Summary
Overview
Work History
Education
Skills
Extra Curricular Activities
Timeline
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Mallory Lee Letherer

Albuquerque,NM

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Bahama Bucks Employee (high School)

Bahama Bucks
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Volunteered at West Texas Rehabilitation Center

Volunteer Work
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.

Blood Drives

Volunteer Work
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Mentorship in the Office of the Second Judicial District Attorney

Second Judicial District Court
  • Established a reputation for professional excellence by maintaining high ethical standards and consistently demonstrating legal expertise in court proceedings.
  • Streamlined internal processes within the District Attorney''s office by implementing new technologies designed to improve efficiency in case management systems.
  • Managed heavy caseloads while ensuring timely resolution of cases through efficient organization and prioritization skills.
  • Analyzed legal documents and identified pertinent issues for clients.

Kendra Scott Associate

Kendra Scott
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.

Kappa Kappa Gamma Public Relations

Volunteer Work
  • Cultivated strong relationships with key influencers, leading to increased brand awareness and credibility.
  • Wrote and edited articles, web content, advertising copy, periodicals and publications for internal and external audiences.
  • Conducted market and public opinion research related to company's reputation and positioning among targeted audiences.
  • Created engaging social media content to amplify public relations efforts and increase online visibility for chapter program.

Autism Awareness events

Volunteer Work
  • Organized community outreach events to promote awareness of autism and allocate available resources for assistance.

RBT Certified

Centria Autism
01.2020 - 02.2022
  • Reduced challenging behaviors through the implementation of positive reinforcement strategies.
  • Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
  • Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
  • Promoted socialization and peer interaction with group activities and play-based learning.

Insurance Agent

Letherer Insurance Consultants
08.2020 - 08.2023
  • Maintained high standards of customer service by building relationships with clients.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.

Sales Professional

Inszone Insurance
08.2023 - Current
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.

Education

Nex+Gen Academy
08.2024

Bachelor of Arts - Psychology And Minor in Business

University of New Mexico
Albuquerque, NM
05.2022

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Organizational Skills

Extra Curricular Activities

  • School and Club Volleyball, 2011- 2018. 10+ hours a week, Discipline, Showing up on time, Being present, Work at my best, Working with others, Physical work, Mental and thinking process
  • Kappa Kappa Gamma, 2018-2022, 10+ hours a week, Active Member At Large- Decision making, keeping the chapters best interest at heart, 10+ hours every week of volunteer work per semester, Being held, holding people accountable, Putting on philanthropy events, Time management

Timeline

Sales Professional

Inszone Insurance
08.2023 - Current

Insurance Agent

Letherer Insurance Consultants
08.2020 - 08.2023

RBT Certified

Centria Autism
01.2020 - 02.2022

Bahama Bucks Employee (high School)

Bahama Bucks

Volunteered at West Texas Rehabilitation Center

Volunteer Work

Blood Drives

Volunteer Work

Mentorship in the Office of the Second Judicial District Attorney

Second Judicial District Court

Kendra Scott Associate

Kendra Scott

Kappa Kappa Gamma Public Relations

Volunteer Work

Autism Awareness events

Volunteer Work

Nex+Gen Academy

Bachelor of Arts - Psychology And Minor in Business

University of New Mexico
Mallory Lee Letherer