Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mallory Lunsford

Gordon,GA

Summary

I have been a Stay At Home Mom for the past 14 years. I recently found myself needing to get back into the work force. I am very good with time management and scheduling. I like to keep a clean environment and very good with customer service. I am willing to learn new things and adapt to new surroundings.

Overview

19
19
years of professional experience

Work History

Manager

LKK Clicks, Pics and Co
Gray, GA
05.2024 - Current
  • Ensured that all necessary paperwork was completed prior to scheduled appointments.
  • Responded promptly to any changes or cancellations of existing appointments.
  • Answered phone calls, emails, and other inquiries from patients regarding appointment scheduling.
  • Provided information to patients on available appointment times and clinic policies.
  • Reviewed daily schedule for accuracy and completeness prior to start of day's activities.
  • Prepared various reports summarizing daily, weekly, monthly, and quarterly activity related to appointment scheduling.
  • Processed payments for co-pays at time of service according to established protocols.
  • Confirmed with customers about appointments and rescheduled missed appointments.
  • Scheduled appointments for customers in person or by telephone.
  • Sent appointment reminder cards for following week's schedule.
  • Recorded services received and payments into system.
  • Performed various administrative work.
  • Scheduled and confirmed appointments.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.

Cashier

Ace Hardware
Gray, GA
02.2011 - 11.2011
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Customer Service Cashier

JCPenney
Macon, GA
05.2008 - 03.2009
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Resolved customer complaints in a professional manner.
  • Assisted customers with locating merchandise within the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.

Waitress

Chevy's Restaurant
Macon, GA
06.2005 - 04.2008
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Bussed tables as needed during peak hours.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Organized take-out orders efficiently according to customer requests.
  • Developed positive relationships with regular customers through friendly conversation.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Presented food and beverages to guests at tables.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.

Education

High School Diploma -

Jones County High School
Gray, GA
05-2008

Skills

  • Multiple Priorities Management
  • Excellent Communication
  • Relationship Building
  • Sorting and Categorizing
  • Scheduling
  • Customer Service
  • Calendar Management
  • Attention to Detail

Timeline

Manager

LKK Clicks, Pics and Co
05.2024 - Current

Cashier

Ace Hardware
02.2011 - 11.2011

Customer Service Cashier

JCPenney
05.2008 - 03.2009

Waitress

Chevy's Restaurant
06.2005 - 04.2008

High School Diploma -

Jones County High School

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Mallory Lunsford