Salesforce
Mallory Lutz
Office Administrator
Virginia Beach,Virginia
Summary
Experienced office administrator in a technology field highly skilled at administering business needs. Possesses more than 6 years of experience coordinating operations needs and providing administrative support to improving team productivity and reduce costs.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Operations Manager
4th Down Solutions
Virginia Beach, VA
05.2014 - Current
- Eased team transitions and new employee orientation through effective training and development.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Oversaw successful planning and execution of staff meetings, parties and events.
- Aided colleagues, managers and customers through regular communication and assistance.
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Reduced recordkeeping errors by precisely handling financial transactions, journal entries and accounts payable and receivable activities.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
- Collected, validated and distributed information to employees.
- Delivered clerical support by handling range of routine and special requirements.
- Supported project managers with proactive correspondence management, document coordination and customer relations.
- Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Interacted with customers by phone, email or in-person to provide information.
- Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Assisted with coordination and hosting of company events.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Booked flights, car rentals and hotel accommodations for business travel for CEOs.
- Trained new employees on administrative procedures, company policies and performance standards.
- Assisted in training temporary employees for special projects.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Private Nanny
Private Family Nanny
San Diego, CA
10.2012 - 05.2014
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Organized different types of activities to enhance physical and intellectual development.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Taught children everyday skills and language.
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Totaled amount owed for services at end of session.
- Led indoor and outdoor activities to entertain and occupy children.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles and read books to young children.
Education
Bachelor of Science - Communication Sciences And Disorders
Old Dominion University
Norfolk, VA 09.2006 - 05.2010
Skills
Management information systems
Software
PandaDoc
Slack
Google Suite
Wrike
Interests
Cooking
Travel
Enjoying the outdoors
Raising my children
Timeline
Operations Manager
4th Down Solutions
05.2014 - Current
Private Nanny
Private Family Nanny
10.2012 - 05.2014
Bachelor of Science - Communication Sciences And Disorders
Old Dominion University
09.2006 - 05.2010
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