Salesforce
Mallory Lutz
Office Administrator
Virginia Beach,Virginia
Summary
Experienced office administrator in a technology field highly skilled at administering business needs. Possesses more than 6 years of experience coordinating operations needs and providing administrative support to improving team productivity and reduce costs.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Operations Manager
4th Down Solutions
Virginia Beach, VA
05.2014 - Current
- Eased team transitions and new employee orientation through effective training and development.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Oversaw successful planning and execution of staff meetings, parties and events.
- Aided colleagues, managers and customers through regular communication and assistance.
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Reduced recordkeeping errors by precisely handling financial transactions, journal entries and accounts payable and receivable activities.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
- Collected, validated and distributed information to employees.
- Delivered clerical support by handling range of routine and special requirements.
- Supported project managers with proactive correspondence management, document coordination and customer relations.
- Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Interacted with customers by phone, email or in-person to provide information.
- Assisted upper management by coordinating travel plans, coordinating special event and taking meeting minutes.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Assisted with coordination and hosting of company events.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Booked flights, car rentals and hotel accommodations for business travel for CEOs.
- Trained new employees on administrative procedures, company policies and performance standards.
- Assisted in training temporary employees for special projects.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Private Nanny
Private Family Nanny
San Diego, CA
10.2012 - 05.2014
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Prepared tasty, healthy meals for children to encourage good eating habits.
- Organized different types of activities to enhance physical and intellectual development.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Taught children everyday skills and language.
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Totaled amount owed for services at end of session.
- Led indoor and outdoor activities to entertain and occupy children.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles and read books to young children.
Education
Bachelor of Science - Communication Sciences And Disorders
Old Dominion University
Norfolk, VA 09.2006 - 05.2010
Skills
Management information systems
Tech-savvy
Travel arrangements coordination
Project management experience
Meeting coordination
Managing office supply inventory
Travel arrangements
Appointment Scheduling
Travel administration
Database administration
Documentation and control
Scheduling
Policy and procedure modification
Presentation design
Software
PandaDoc
Slack
Google Suite
Wrike
Interests
Cooking
Travel
Enjoying the outdoors
Raising my children
Timeline
Operations Manager
4th Down Solutions
05.2014 - Current
Private Nanny
Private Family Nanny
10.2012 - 05.2014
Bachelor of Science - Communication Sciences And Disorders
Old Dominion University
09.2006 - 05.2010