Mallory Martin
Everett,WA
Overview
4
4
years of professional experience
Work History
Business Administrator
Aston Carter
Redmond, USA
11.2020 - 12.2023
- Company Overview: Microsoft, Redmond, WA
- Experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training)
- Emphasis on scheduling meetings/events, and basic administration work
- Ability to build effective cross-group working relationships and work collaboratively with people at all levels of the organization
- Provides attentive calendar support
- Attention to accuracy, timeliness, conflict resolution, and alignment to the leader's priorities and commitments in various global time zones
- Supports internal and external recruitment efforts and manages accurate headcount records
- Coordinates logistics and onboarding support for new employees, vendors, and interns, including coordination of onsite space management
- Ensures communications from management is successful by managing and maintaining distribution lists
- Contributes to and oversees planning, purchasing, and tracking of equipment and inventory based on business needs
- Processes expense reports in full compliance with Microsoft policy and tracks discretionary budget
- Microsoft, Redmond, WA
Administrative Assistant
North Sound Dermatology
Mill Creek, USA
06.2020 - 09.2020
- Company Overview: Mill Creek, WA
- Managed the calendars of 10+ office staff employees
- Organized and scheduled customer appointments and meetings
- Oversaw expense reports and made budget adjustments to decrease company costs
- Submitted and filed timesheets for all office employees
- Mill Creek, WA
Patient Concierge
Eckland Family Dental
Woodinville, USA
09.2020 - 06.2020
- Company Overview: Woodinville, WA
- Managed executive calendars and scheduled meetings, engagements and business conference trips
- Organized and updated patient accounts by obtaining, recording and monitoring confidential personal and financial information
- Optimized patient satisfaction, provider time and treatment room utilization by scheduling accordingly
- Maintained administrative stock by ordering supplies, recording materials and tracking expenditures
- Generated revenue by recording and collecting patient charges, controlling credit extended to patients, and filling, collecting and expediting third party claims
- Woodinville, WA
Cashier/Customer Service
Nordstrom Rack
Spokane, USA
09.2019 - 05.2020
- Company Overview: Spokane, WA
- Maintained customer satisfaction with quick and professional handling of product returns
- Utilized POS system to handle customer cash and credit card transactions
- Maintained each cashier station, ensuring all necessary paperwork was organized and submitted daily
- Learned crucial skills in both social and professional interactions
- Spokane, WA
Education
Bachelor of Arts - Communication Studies, Business
Eastern Washington University
Cheney, WA06.2020
Skills
- Ability to self-direct
- Work independently and/or with a team
- Excellent attention to detail
- Stellar problem-solving and troubleshooting skills
- Organization & Planning
- Calendar Management
- Customer Service
- Adaptability & Judgement
- Collaboration & Coordination
- Ability to Manage Sensitive & Confidential Information
- Navigate and change directions quickly within a fast-paced engineering environment
- Stellar interpersonal and customer service skills
- Take initiative
- Demonstrate good judgment
- Maintain confidentiality
- Clear priorities
- Ability to handle multiple tasks simultaneously
- Detail-oriented
- Consistent and timely follow-through
Timeline
Business Administrator
Aston Carter
11.2020 - 12.2023
Patient Concierge
Eckland Family Dental
09.2020 - 06.2020
Administrative Assistant
North Sound Dermatology
06.2020 - 09.2020
Cashier/Customer Service
Nordstrom Rack
09.2019 - 05.2020
Bachelor of Arts - Communication Studies, Business
Eastern Washington University
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