Mallory McCormick
Bayfield
Summary
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
20
20
years of professional experience
Work History
Substitute teacher
Durango/ Bayfield School Districts
10.2023 - Current
- Maintain a safe and supportive learning environment for students in the absence of the regular teacher
- Ensure clear communication with school staff and parents regarding any student issues or concerns
- Build positive relationships with students and establish a rapport that fosters trust and respect
Server/Bartender
Weminuche Woodfire Grille
05.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Shift Supervisor/Server/Bartender/Host
Tony Rigatoni's Italian Kitchen
04.2021 - 10.2023
- Providing exceptional customer service and ensuring customer satisfaction by promptly addressing any issues or concerns
- Coordinate with the kitchen staff to ensure timely and accurate preparation of food orders
- Train new FOH staff on company policies, procedures, and customer service standards
- Monitor and optimize customer seating arrangements to maximize table turnover and minimize wait times
- Implement and promote effective teamwork among FOH staff to enhance overall performance and customer satisfaction
Server/Cashier/Cook/Delivery Driver
Front Room Pizza
09.2019 - 04.2021
- Provide exceptional customer service to ensure guest satisfaction and repeat business
- Deliver orders to customers in a safe and timely manner, ensuring food quality and customer satisfaction
- Ensure accurate cash handling and maintain a balanced cash register throughout the shift
- Maintain a high level of cleanliness and hygiene standards in all areas of the restaurant, including the dining area, restrooms, and kitchen
Server/Busser/Expo/Host/Cook/SaladBar
HOSS'S STEAK AND SEA HOUSE
01.2005 - 10.2018
- Managed banquet parties of 25 or more
- Assist in training new employees on menu items, service standards, and restaurant procedures
- Collaborate with the kitchen staff to ensure timely and accurate delivery of food items to guests
- Ensure a positive dining experience for guests by providing excellent customer service and anticipating their needs
- Assist in maintaining the cleanliness and organization of the salad bar area
Education
Bachelors Degree - Elementary Education
Point Park University
Pittsburgh, PA12.2011
Skills
- TIPS Certification Holder
- Optimistic Mindset
- Effective Time Management
- Leadership Experience
- Client Relations
Timeline
Server/Bartender
Weminuche Woodfire Grille
05.2024 - 11.2024
Substitute teacher
Durango/ Bayfield School Districts
10.2023 - Current
Shift Supervisor/Server/Bartender/Host
Tony Rigatoni's Italian Kitchen
04.2021 - 10.2023
Server/Cashier/Cook/Delivery Driver
Front Room Pizza
09.2019 - 04.2021
Server/Busser/Expo/Host/Cook/SaladBar
HOSS'S STEAK AND SEA HOUSE
01.2005 - 10.2018
Bachelors Degree - Elementary Education
Point Park University
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