Mallory Monahan
Spicewood,TX
Summary
Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
Maudies Tex Mex
Bee Cave, TX
02.2023 - 01.2024
- Greeted customers and provided them with menus.
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phones promptly to record and confirm reservations.
Team Member
Urban Air Trampoline and Adventure Park
Spicewood, TX
09.2022 - 01.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new team members in cash register operation, stock procedures, and customer services.
Skills
- Event Planning
- Customer Service
- Guest Seating
- Complaint Handling
- Safe Food Handling
Certification
OSHA Certification
Timeline
Hostess
Maudies Tex Mex
02.2023 - 01.2024
Team Member
Urban Air Trampoline and Adventure Park
09.2022 - 01.2023
OSHA Certification
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