MALLORY MUSGRAVE
Clayton,NC
Summary
Well-organized and diligent in addressing individual requirements. Friendly, outgoing, and professional in every interaction. Dependable, flexible, and successful at managing multiple priorities with a positive attitude and a high willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Barista Lead
Catering Works, Inc.
07.2023 - 10.2024
- Controlled line and crowd with quick, efficient, and friendly service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, merchandise, desserts, and operations.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Created opening and closing checklists, machine cleaning guides, daily inventory trackers, and dating guides.
- Created seasonal beverage menus, driving increased interest and sales during holiday periods.
- Completed weekly inventory to maintain adequate stock levels and reduce wastage.
Barista
Catering Works, Inc.
02.2022 - 07.2023
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Streamlined order processing through accurate cash handling and efficient use of point-of-sale system.
- Maintained clean and organized workspaces for optimal productivity and safety.
Orthodontic Assistant
Musgrave Orthodontics
08.2020 - 07.2021
- Prepped examination rooms and sterilized equipment and instruments.
- Demonstrated strong communication skills while educating patients on care and best practices for protecting dental work and boosting healing process before and after receiving treatment.
- Recorded patients' health histories, documented current symptoms, and retrieved records from prior visits for orthodontist to view and evaluate.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Education
Business Admin: Career Success Certification - Business Administration
Wake Technical Community College
Raleigh, NC05.2023
High School Diploma -
Clayton High School
Clayton, NC05.2020
Skills
- Detail-Orientation
- Personable and Effective Communication
- Inventory Management
- Cash Handling
- Team Leadership
- Safe Food Handling
Timeline
Barista Lead
Catering Works, Inc.
07.2023 - 10.2024
Barista
Catering Works, Inc.
02.2022 - 07.2023
Orthodontic Assistant
Musgrave Orthodontics
08.2020 - 07.2021
Business Admin: Career Success Certification - Business Administration
Wake Technical Community College
High School Diploma -
Clayton High School
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