Practical and competent Victim Advocate with 2.5 years of experience providing advocacy. Sound knowledge of community resources and justice system. Maintained positive working environment and empathetic approach to victims of violent crimes.
Overview
26
26
years of professional experience
Work History
Victim Advocate
Union County State's Attorney's Office
05.2021 - Current
Improved victim support services by establishing a strong rapport and providing emotional assistance to crime victims.
Assisted prosecution in conducting interviews with victims and witnesses for accurate case documentation.
Developed effective safety plans for at-risk individuals, addressing specific needs while prioritizing their wellbeing.
Served as a liaison between crime victims and relevant legal professionals, ensuring clear communication and understanding of the victim's needs throughout the process.
Provided crisis intervention and stabilization during emergencies, offering immediate support to affected individuals and families.
Advocated for victims' rights during court proceedings, ensuring that their voices were heard throughout the legal process.
Collaborated with multidisciplinary teams, ensuring comprehensive support for crime victims throughout the legal process.
Union County Circuit Clerk's Office
Union County Circuit Clerk
09.2016 - 05.2021
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Managed court files in the civil department.
Collected fines, fees, child support and bond payments.
Adaptable and proficient in learning new concepts quickly and efficiently.
Medical Office Manager
SIMCA Family Practice
04.2015 - 09.2016
Improved patient satisfaction by implementing efficient scheduling and appointment management systems.
Streamlined office operations for increased efficiency and productivity through effective staff training and delegation of tasks.
Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
Developed comprehensive employee training programs to enhance staff performance and improve overall office procedures.
Managed daily administrative tasks to ensure smooth operations within the medical office environment.
Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
Licensed Practical Nurse
Center For Medical Arts
11.1997 - 04.2015
Enhanced patient care by performing comprehensive assessments and developing individualized care plans.
Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
Assisted physicians with diagnostic testing and procedural support for optimal treatment decisions.
Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Streamlined nursing processes by implementing evidence-based practices that improved clinical workflow efficiency.
Mentored new nursing staff to enhance professional development opportunities within the team dynamic.
Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.