Mallory Rawls
Orlando,FL
Summary
Keen to embark on a new chapter in my career journey, I am enthusiastic about the prospect of stepping into an entry-level manager role within the food and beverage industry. With a track record of adaptability, collaboration, and a proactive approach, I am poised to take on the responsibilities of a manager. I am confident that my commitment to personal development, coupled with my passion for creating positive work environments, makes me a promising candidate ready to embrace the challenges and opportunities of an entry-level management position. I am excited about the possibility of contributing to the success of the team and organization while furthering my own professional journey.
Overview
13
13
years of professional experience
Work History
Suite Attendant
Levy Restaurants
10.2023 - Current
- Ensured proper display and maintenance of all food and beverage items throughout events, contributing to a visually appealing and organized presentation.
- Demonstrated comprehensive knowledge of all menu offerings, providing accurate information and recommendations to customers.
- Utilized electronic tablets to create, modify, and close sale checks efficiently, streamlining transaction processes during events.
- Adhered to responsible alcohol service policies, promoting a safe and compliant environment for customers.
- Maintained cleanliness and orderliness in my designated area, consistently clearing used dishes and products to enhance the overall guest experience.
- Complied with all safety and sanitation policies, prioritizing the well-being of customers and the integrity of the service area.
Store Associate
Aldi
03.2019 - Current
- Collaborated with management to achieve and maintain store appearance and maintenance standards, ensuring a welcoming and organized retail environment.
- Proactively identified and rectified hazards and equipment in need of maintenance, contributing to the creation of a safe and secure shopping space for customers and staff.
- Assisted customers with problems or concerns, promptly escalating issues to management when necessary to ensure customer satisfaction.
- Provided valuable feedback to management on products, inventory losses, scanning errors, and general issues affecting productivity, contributing to process improvements.
- Conducted efficient processing of customer purchases, performed general cleaning duties, and consistently stocked shelves and displays to enhance product visibility and drive sales.
- Participated in store inventory counts according to established guidelines, contributing to accurate stock management.
- Fostered effective communication within the team, collaborating with team members and reporting relevant information to the direct leader.
- Upheld the security and confidentiality of documents and data within the designated area of responsibility, ensuring the protection of sensitive information.
Loge Server
Levy Restaurants
10.2013 - 06.2016
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Suite Attendant
Levy Restaurants
10.2010 - 06.2013
- Ensured timely distribution of all food and beverage items from the pantry.
- Managed and conducted regular product inventory to optimize stock levels.
- Demonstrated a comprehensive understanding of menu offerings.
- Utilized electronic tablets to create, modify, or close individual sale checks, streamlining transaction processes.
- Adhered rigorously to safety and sanitation policies, ensuring a hygienic and secure working environment.
- Took on additional responsibilities as assigned, demonstrating adaptability and a proactive approach to tasks.
Education
Master of Arts - Filmmaking
Univeristy of Sussex
Brighton,UKBachelor of Science - Communications
Florida International University
Miami, FLBachelor of Arts - Sociology
University of South Florida
Tampa, FLSkills
- Complex Problem-Solving
- Good Judgment
- Customer Service
- Time Management
- Training and Development
- Computer Skills
Timeline
Suite Attendant
Levy Restaurants
10.2023 - Current
Store Associate
Aldi
03.2019 - Current
Loge Server
Levy Restaurants
10.2013 - 06.2016
Suite Attendant
Levy Restaurants
10.2010 - 06.2013
Master of Arts - Filmmaking
Univeristy of Sussex
Bachelor of Science - Communications
Florida International University
Bachelor of Arts - Sociology
University of South Florida
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