Mallory Reamer
Kent,OHIO
Summary
Adept at operational efficiency and fostering cross-functional communication, I excelled at McMaster-Carr by maintaining a 99.9% accuracy rate in order processing. My leadership and organizational skills contributed to process improvements and a culture of quality assurance across various roles, including coordinating major events at Verizon Wireless and leading teams at Franklin Square Deli.
Overview
19
19
years of professional experience
Work History
Freight Operations Specialist
McMaster-Carr
01.2015 - 03.2024
- Managed daily workflow, including selecting work, assembling orders, packing/securing material, loading freight trailers
- Maintained very high standard of accuracy of orders (99.9%) while exceeding productivity expectations
- Responsible for receiving/verifying incoming materials and staging items for storage in accordance with warehouse guidelines and sizing requirements
- Supported safety programs in a coaching role to promote safe warehouse practices and employee wellness
- Operated multiple large vehicles daily including stand-drive forklift and cherry/order picker with zero safety incidents
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
Operations & Merchandising Coordinator
Verizon Wireless
12.2010 - 01.2015
- Handled time-sensitive projects, including store openings and special events, ensuring all merchandising requirements were met promptly and efficiently.
- Assisted in the development of marketing materials, contributing to a cohesive brand message across all channels.
- Ensured store security systems were operational with quarterly tests and audits, as well as daily audits of display devices
- Performed monthly inventory counts to help minimize shrink
- Assisted sales reps and customers with time consuming transactions including device set-up
Supervisor/Keyholder
Franklin Square Deli
03.2008 - 12.2010
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Assisted in all daily operations including food prep, customer relations, product restock, cleaning duties, etc.
- Responsible for all end-of-day money handling, bookkeeping, and job delegations
- Collaborated with owner to help develop employees and processes for increased productivity
Weekend Activities Coordinator
Menorah Park Center For Senior Living
06.2005 - 08.2010
- Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Assisted management in developing new programs for improved resident satisfaction and overall wellbeing.
Summer Picnic Coordinator
Menorah Park Center For Senior Living
06.2005 - 08.2008
- Managed lunch prep and delivery for all different units, including residents on special diets or with dietary restrictions
- Worked with residents with varying cognitive abilities to ensure a positive dining experience
- Worked with nursing departments to ensure all dietary needs were met and upheld
Sales Associate
Old Navy
03.2005 - 05.2006
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science - Gerontology
Kent State University
Kent, OH05-2010
Skills
- Operational Efficiency
- Planning and coordination
- Cross-Functional Communication
- Attention to Detail
- Process Improvement
- Organizational Skills
- Quality Assurance
- Experience in leadership
Timeline
Freight Operations Specialist
McMaster-Carr
01.2015 - 03.2024
Operations & Merchandising Coordinator
Verizon Wireless
12.2010 - 01.2015
Supervisor/Keyholder
Franklin Square Deli
03.2008 - 12.2010
Weekend Activities Coordinator
Menorah Park Center For Senior Living
06.2005 - 08.2010
Summer Picnic Coordinator
Menorah Park Center For Senior Living
06.2005 - 08.2008
Sales Associate
Old Navy
03.2005 - 05.2006
Bachelor of Science - Gerontology
Kent State University
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