Mallory Reeves
Vidor ,TX
Summary
Dynamic Rehabilitation Registered Nurse with 3 years experience at PAM Rehabilitation Hospital, excelling in patient advocacy and clinical documentation. Able to enhance patient satisfaction and optimize interdisciplinary care, leveraging critical thinking and attention to detail to manage complex admissions/discharges and develop individualized care plans. Committed to fostering teamwork and staff development, as well as reaching facility goals with desire to develop career as Director of Case Management.
Overview
11
11
years of professional experience
Work History
Rehabilitation Registered Nurse
PAM Rehabilitation Hospital
01.2024 - Current
- Provided direct care for patients with life-altering injuries, focusing on bowel/bladder retraining and safe mobility
- Maintained meticulous documentation (WELLSKY) to ensure accurate reimbursement and clinical tracking
- Lead nightly clinical operations supervising nursing staff and ensuring adherence to safety protocols
- Coordinated interdisciplinary care with PT, OT, and Speech Pathology to maximize patient functional independence.
- Managed complex admissions ensuring seamless transitions for patients with high-acuity medical needs
- Enhanced patient satisfaction by addressing clinical and operational concerns promptly, ensuring all grievances were escalated to appropriate personnel for formal rectification
- Exhibited excellent communication skills when interacting with diverse populations of patients across various age groups
- Developed and implemented individualized patient care plans
- Facilitated staff development by providing targeted education on clinical procedures and ensuring strict adherence to facility policies and evidence-based practices
Rehabilitation Licensed Vocational Nurse
PAM Rehabilitation Hospital
10.2022 - 01.2024
- Administered oral, topical, and injectable medications with 100% accuracy, monitoring for drug interactions and efficacy in a fast paced environment
- Performed advanced clinical procedures, including complex wound care, phlebotomy, tracheostomy management, enteral feedings, and catheterization
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising MD and Charge Nurse
- Performed routine evaluations and assessments of each patient's status, needs, and preferences
- Trained new nursing staff on hospital procedures, promoting adherence to safety standards and best practices
Senior Certified Pharmacy Technician
Walgreens
01.2017 - 10.2022
- Performed high-volume medication preparation, ensuring 100% accuracy
- Served as a subject matter expert for pharmacy software and insurance adjudication, resolving complex billing issues
- Mentored junior technicians on pharmaceutical laws, dosage forms, and patient safety standards
- Managed inventory of controlled substances, performing daily audits and maintaining strict DEA compliance
- Led unit initiatives to increase immunization rates, utilizing proactive patient screening and education on preventative health benefits
Manager
Walgreens
06.2015 - 01.2017
- Directed daily operations for a high-volume retail location, overseeing a team of 20 team members.
- Optimized P&L performance by managing labor costs, inventory shrinkage, and sales strategies
- Developed leadership skills by training staff in customer service excellence and operational efficiency—skills directly applied to current Charge Nurse responsibilities
- Analyzed operational workflows, identifying areas for process improvement and implementing best practices
- Evaluated employee performance metrics, providing feedback and guidance to foster professional development within the team
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
Education
Associate of Applied Science -
Lamar State College Port Arthur
Port Arthur, TX12-2023
Certificate - Vocational Nursing
Lamar State College Orange
Orange, TX08-2022
High School Diploma -
Little Cypress-Mauriceville High School
Orange, TX06-2013
Skills
- Nursing documentation
- Clinical judgment
- Teamwork and collaboration
- Critical thinking and problem-solving
- Attention to detail
- Patient and family advocacy
- Flexible
- Adaptable
- Teachable
- Ability to thrive in high pressure environments
- Professional
- BLS/ACLS certified
Timeline
Rehabilitation Registered Nurse
PAM Rehabilitation Hospital
01.2024 - Current
Rehabilitation Licensed Vocational Nurse
PAM Rehabilitation Hospital
10.2022 - 01.2024
Senior Certified Pharmacy Technician
Walgreens
01.2017 - 10.2022
Manager
Walgreens
06.2015 - 01.2017
Associate of Applied Science -
Lamar State College Port Arthur
Certificate - Vocational Nursing
Lamar State College Orange
High School Diploma -
Little Cypress-Mauriceville High School