Mallory Robbins

At GSP3, I work as a picker, problem resolver, ambassador, in replenishment, stow, drive different power industrial trucks(PIT), and on the UIS machines and manual sort area.

• Optimized order picking processes to enhance efficiency and accuracy.
• Trained new team members on best practices for inventory management.
• Collaborated with team members to streamline workflow in high-demand periods.
• Utilized handheld scanners to track inventory and ensure proper stock levels.
• Implemented safety protocols to maintain a secure working environment.
• Monitored quality of picked items to reduce errors and improve customer satisfaction.
• Worked fast to meet assigned daily picking quotas.
• Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
• Verified proper labeling and identification on all orders before shipment.
• Followed safety protocols and procedures to minimize workplace accidents.
• Kept accurate records of picked items to assist in inventory control and tracking.
• Utilized equipment such as pallet jacks, forklifts, and reach trucks proficiently, speeding up the picking process without compromising safety standards.
• Took on extra hours and shifts during busy periods
• Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.
• Picked and packed order items.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Followed orders precisely for correct items, sizes and quantities.
• Operated equipment such as pallet jacks to move heavy boxes/pallets
• Kept work areas neat, clean and free from debris.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

At GSP1, I started working as a packer. I then got trained in pick, rebin and problem solve that lead me to become an ambassador. I trained new associates along with fellow associates on productivity, safety and ways to enhance workflow efficiency.

• Packaged products efficiently for shipment, ensuring accuracy and adherence to quality standards.
• Operated warehouse equipment safely, maintaining compliance with safety protocols and procedures.
• Trained new employees on packing techniques and safety practices, fostering a culture of teamwork and support.
• Implemented best practices in packaging to minimize damage during transit, enhancing customer satisfaction.
• Inspected products before packaging to avoid shipping defective or damaged goods to customers.
• Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
• Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
• Learned and followed warehouse safety protocols to prevent injuries and accidents.
• Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
• Operated tape machines, scales and label printers to package items correctly.
• Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
• Increased order accuracy by meticulously following picking lists and double-checking packed items.
• Added packed boxes to conveyor belts
• Placed, tagged, and secured merchandise in diverse designated areas.
• Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.

• Trained new team members on customer service protocols and store policies.
• Managed inventory levels, ensuring product availability and minimizing stock shortages.
• Assisted customers with product selection, enhancing overall shopping experience.
• Operated cash registers efficiently, processing transactions accurately and swiftly.
• Implemented visual merchandising standards to improve product displays and increase sales appeal.
• Coordinated with management to develop promotional strategies that increased foot traffic.
• Resolved customer complaints effectively, fostering a positive store environment.
• Led team meetings to share best practices and streamline operational workflows.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Enhanced customer satisfaction by providing personalized assistance and product recommendations.
• Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
• Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
• Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
• Answered questions about store policies and addressed customer concerns.
• Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
• Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
• Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.