Mallory Rodriguez
Hemet,USA
Summary
Hardworking person offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
3
3
years of professional experience
Work History
Clean Team
Soboba Casino Resort
San Jacinto, CA
01.2024 - 05.2024
- Responded quickly to calls for spills and other potentially dangerous situations.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Restocked shelves with cleaning supplies after each shift.
- Cleaned casino floors outside and inside
- Cleaned casino windows
- Cleaned events rooms before and after
Retail Sales Associate
Ross Dress for Less
Hemet, CA
10.2023 - 01.2024
- Prepared merchandise for purchase or rental.
- Offered suggestions for additional items that may be of interest to customers.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with incoming goods from delivery trucks as needed.
- Backed up cashiers ringing up large number of customers by bagging products.
Waste Management
Labor
10910 Dawson Canyon Rd Corona, CA 92883 United St
03.2023 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Host
Applebee's Grill + Bar
Eastvale, CA
12.2020 - 10.2021
- Accepted payments from guests for dine-in and take-out foods.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Assisted servers in setting up tables for guests.
- Organized food orders and ensured accuracy of items served to customers.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Designed and developed training materials for new employees in the organization.
Education
High School Diploma - undefined
South Pasadena High School
Los Angeles, CA06.2018
Skills
- Reliability and punctuality
- Cross-selling techniques
- Money Handling
- Customer Service
- Returns and exchanges
- Cleaning
- Retail Store Operations
- Store Opening and Closing
- Teamwork and Collaboration
- Flexible Schedule
- Teamwork
- Customer Needs Assessment
Timeline
Clean Team
Soboba Casino Resort
01.2024 - 05.2024
Retail Sales Associate
Ross Dress for Less
10.2023 - 01.2024
Waste Management
Labor
03.2023 - 07.2023
Host
Applebee's Grill + Bar
12.2020 - 10.2021
High School Diploma - undefined
South Pasadena High School