Overview
Work History
Education
Skills
Profile
Timeline
Generic

Mallory Scott

La Crosse,WI

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Hy-Vee Grocery
La Crosse, WI
10.2023 - 05.2025
  • Resolved customer complaints promptly and efficiently.
  • Attend weekly meetings to identifying bottlenecks and increase sales.
  • Resolved an average of 10 customer complaints per month, store satisfaction increase of 7% over the past year.
  • Trained 4 new team members in cross-selling techniques.
  • Partnered with the inventory team to track popular items, reducing out-of-stock incidents by 12%.

Crew Member

Valley Sweets
Saint Croix Falls, WI
06.2023 - 08.2024
  • Managed opening/closing procedures 5 days per week.
  • Customer satisfaction through attentive service and quality food presentation.
  • Prepared and coordinated 20+ custom and catering orders monthly, repeat bookings increased over 50%.
  • Introduced a streamlined packaging checklist that decreased order errors.

Concrete Crew Member

Badger Oilfield Construction LLC
Watford City, ND
06.2019 - 08.2022

Hotel Attendant

Radisson Hotel
La Crosse, WI
01.2022 - 05.2022

Shift Supervisor and Team Member

Pita Pit
Hudson, Wisconsin
08.2019 - 08.2021

Childrens Gymnastics Coach

Hudson School of Gymnastics
Hudson, WI
12.2018 - 06.2019

Education

Bachelor of Arts - General Studies and Economics

University of Wisconsin La-Crosse
La Crosse, Wisconsin
05-2025

Skills

Soft Skills

Leadership, Creative Thinking, Collaborative Teamwork, Time-Management, Adaptability

Hard Skills

Market Research & Data Analysis, Technical & Academic Writing, Economic Data Research & Forecasting, Data Visualization

Software

  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Comfortable writing Python scripts for basic data processing and analysis using libraries like pandas and NumPy
  • Knowledge in using Unix/Linux for file and process management, programming, and automating computing tasks

Profile

I am a recent graduate from the University of Wisconsin–La Crosse with a focus in Economics and General Studies. I have a strong foundation in economic research, writing, and data analysis, with additional experience in computing, languages, and communication. I have a strong background in customer service and teamwork. My career goal is to find an entry-level role at a company where I can grow professionally and build a long-term future at.

Timeline

Customer Service Representative

Hy-Vee Grocery
10.2023 - 05.2025

Crew Member

Valley Sweets
06.2023 - 08.2024

Hotel Attendant

Radisson Hotel
01.2022 - 05.2022

Shift Supervisor and Team Member

Pita Pit
08.2019 - 08.2021

Concrete Crew Member

Badger Oilfield Construction LLC
06.2019 - 08.2022

Childrens Gymnastics Coach

Hudson School of Gymnastics
12.2018 - 06.2019

Bachelor of Arts - General Studies and Economics

University of Wisconsin La-Crosse

Similar Profiles

CREATE PROFILE
Mallory Scott