Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
AdministrativeAssistant

Mallory Smith

Richmond,TX

Summary

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Dependable team member great with people-oriented operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host/To-Go Specialist

Saltgrass Steakhouse
12.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Administrative Assistant

Pamella Moore, Lonestar Turnkey
05.2023 - Current
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Facilitated communication between different departments within the organization.
  • Conducted research on various topics as requested by management.
  • Developed and maintained filing systems for confidential documents and records.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Volunteer

PetSmart Charities
02.2023 - 06.2024
  • Attended weekly meetings to discuss progress and future initiatives.
  • Provided assistance to staff in the daily operations of the organization.
  • Collaborated with other volunteers to create a positive work environment.
  • Provided guidance and support to fellow volunteers during their shifts.
  • Helped coordinate transportation arrangements for volunteers who needed rides.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Offered support and assistance to community members.
  • Helped with prep, set up, and breakdown of community and public events.

Education

High School Diploma -

Foster High School
Richmond, TX
05-2024

Skills

  • Community Engagement
  • Computer Skills
  • Texas Driver's License
  • Relationship Building
  • Public Speaking
  • Attention to Detail
  • Teamwork and Collaboration
  • Adaptability and Dependability
  • Professional Appearance
  • Team Collaboration
  • Photography and Videography
  • Flexible Schedule
  • Customer service
  • Team collaboration
  • Multitasking proficiency

Certification

  • Food Handler Certificate

Languages

English
Native/ Bilingual
Spanish
Limited
Hungarian
Elementary

Accomplishments

    Received Honors Thespians Award

Timeline

Host/To-Go Specialist

Saltgrass Steakhouse
12.2024 - Current

Administrative Assistant

Pamella Moore, Lonestar Turnkey
05.2023 - Current

Volunteer

PetSmart Charities
02.2023 - 06.2024

High School Diploma -

Foster High School

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