Mallory Straube
West Columbia,SC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
1
1
Language
Work History
Physician Office Assistant/Floater/Scheduler
South Carolina Oncology Associates
10.2022 - Current
- Customer service representative, Scheduling appointments, Addressing urgent issues accordingly, Prioritizing cancer referrals into a booked schedule, Working as a float pool personnel, Answering phone calls, in-coming faxes, Keeping an ongoing working calendar, Making necessary changes to Physician’s schedule and/or other professionals, Correspondence with insurance companies
Physician Office Assistant
PHUSC Medical Group-Colorectal Associates
01.2016 - 10.2022
- Customer service representative, Scheduling appointments, Addressing urgent issues accordingly, Prioritizing cancer referrals into a booked schedule, Collecting insurance and billing data, Addressing patient balances-collecting money, Answering phone calls, in-coming faxes, Keeping an ongoing working calendar, Making necessary changes to Physician’s schedule and/or other professionals, Correspondence with insurance companies, Daily check and balance of processes, procedures to eliminate chances for mistakes or oversight
Medical Assistant
Physician’s Pain and Spine
03.2014 - 12.2014
- Assist Physician with patient needs, Billing, insurance, Patient payments, Keeping medical supplies stocked, Scheduling appointments into an EMR, and other working calendar, Answering telephones, addressing faxes, in coming referrals
Medical Assistant
Moore Orthopaedics
05.2008 - 03.2014
- Assist Physician with basic patient needs (suture/staple removal, wound dressing), Answer telephone calls, some urgent like emergency hospital consults, Scheduling appointments in an EMR, and booking meetings for Physician and other professionals, Customer service inquiries, Insurance billing, patient payments, Correspondence with hospital calls, insurance companies, pharmaceutical meetings, Fax in-take, scanning confidential documents
Education
High School Diploma -
Airport High School
West Columbia, SC05.2006
Credits Completed Towards Associate of Arts -
Midlands Technical College
West Columbia, SCSkills
- HIPAA Compliance Understanding
- Organizational proficiency
- Leadership and supervision
- Teamwork orientation
- Continuous Learning Attitude
- Microsoft Office Suite Familiarity
- Patient Scheduling Expertise
- Data Entry Efficiency
- Conflict resolution techniques
- Cross-cultural sensitivity
References
- Ashley Miller, AOCNP, FNP-BC, (843) 696-3012, amiller@sconcology.net
- Aimee Seay, (803) 920-4156, aseay@sconcology.net
- Tina Beckham, (803) 422-2826, tina.beckman@prismahealth.org
Languages
French
Limited Working
Timeline
Physician Office Assistant/Floater/Scheduler
South Carolina Oncology Associates
10.2022 - Current
Physician Office Assistant
PHUSC Medical Group-Colorectal Associates
01.2016 - 10.2022
Medical Assistant
Physician’s Pain and Spine
03.2014 - 12.2014
Medical Assistant
Moore Orthopaedics
05.2008 - 03.2014
High School Diploma -
Airport High School
Credits Completed Towards Associate of Arts -
Midlands Technical College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid time offSoftware
Microsoft Suite
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