Mallory Reavis
Stigler
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
18
18
years of professional experience
Work History
Heavy Equipment Operator
Duit Construction Co
Edmond
01.2025 - Current
- Operated heavy machinery to complete excavation and grading tasks.
- Conducted routine inspections to ensure equipment safety and functionality.
- Collaborated with team members to execute construction plans efficiently.
- Followed safety protocols to maintain a secure work environment.
- Assisted in training new operators on equipment usage and safety practices.
- Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
- Operated front end loader to move dirt and different base materials.
- Loaded and unloaded trucks with construction materials such as gravel, sand, and asphalt.
- Performed routine inspections on all heavy machinery prior to use.
- Kept equipment fueled and ready for immediate use to support scheduling demands.
- Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
- Oversaw proper PPE use to facilitate working conditions compliant with safety regulations.
- Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
- Positioned or moved loads in response to hand or audio signals from crew members.
Night Shift Supervisor
Kibois Community Action
Stigler
12.2024 - 12.2025
- Supervised night shift operations to ensure smooth workflow and safety.
- Trained and mentored staff on protocols and best practices.
- Coordinated team schedules to maintain adequate staffing levels.
- Improved daily operational plans, developed production schedules, and optimized task flow.
- Created an atmosphere of trust through active listening and empathy during counseling sessions.
- Provided support to clients through counseling and advocacy services.
- Participated in professional trainings related to counseling theories, best practices and evidence-based treatments.
- Facilitated individual and group counseling sessions to address mental health issues such as depression, anxiety, and stress management.
- Provided support services including medical assistance, transportation services, counseling services, upon request.
- Monitored the progress of patient's treatments and provided counseling services when necessary.
911 Emergency Dispatcher
Stigler Police Department
Stigler
07.2015 - 10.2022
- Received incoming calls from the public and determined the nature of the emergency.
- Assessed callers' needs and dispatched appropriate personnel to respond to emergencies.
- Maintained contact with field units via radio, providing directions and assistance as needed.
- Screened incoming calls for accuracy and completeness of information provided.
- Identified priority calls based on severity of situation, urgency, or special circumstances.
- Verified caller identity before dispatching personnel to ensure safety of responders.
- Monitored multiple radio frequencies simultaneously while entering data into computer system.
- Created incident reports detailing all pertinent information regarding each emergency call.
- Updated records in database with detailed notes about incidents including suspect descriptions, vehicle information.
- Provided pre-arrival instructions over the phone such as CPR and first aid instructions, fire evacuation procedures.
- Gathered additional information from police officers at scene if necessary to complete report accurately.
- Routed non-emergency calls to appropriate departments or agencies when applicable.
- Coordinated responses between multiple law enforcement agencies when necessary during multi-jurisdictional incidents.
- Communicated effectively with other dispatch centers to coordinate resources when responding to large scale events.
- Provided support services for police officers in the field by locating addresses, researching suspects, running license plate numbers.
- Utilized mapping software programs to plot locations of incidents quickly and accurately.
- Acted calmly and professionally under pressure while making decisions in high stress situations.
- Adhered strictly to departmental policies and protocols related to handling emergency communications.
- Utilized proper telephone etiquette when speaking with callers in order to maintain a professional demeanor.
- Performed quality assurance checks on recordings of 911 calls as required by department guidelines.
- Attended regular trainings sessions on new systems and technologies used within the dispatch center.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
Dispatcher
Haskell County Sheriff’s Department
Stigler
11.2013 - 07.2015
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Reported delays, accidents or other traffic and transportation situations.
- Identified locations and needs of callers to accurately send assistance.
- Interacted with local law enforcement agencies when responding to incidents in progress.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
- Maintained logs of all incoming calls and assigned tasks.
Parts Specialist
O’Reilly Auto Parts
Stigler
07.2008 - 11.2013
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Maintained accurate records of all inventory transactions in the computer system.
- Organized and labeled parts to ensure easy identification and retrieval.
- Provided customers with technical advice regarding parts information and availability.
- Assisted customers with product selection based on their needs.
- Processed returns, exchanges, and refunds in a timely manner.
- Documented any discrepancies between actual inventory counts versus what was recorded in the system.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Ensured that all safety procedures were followed while handling hazardous materials.
- Responded to inquiries from internal staff members about part specifications or availability.
- Performed regular audits of warehouse shelves to verify proper stocking levels.
- Maintained parts system with current order and sales data.
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Performed complimentary services, battery installation, testing and wiper installations.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
Education
High School Diploma -
Stigler High School
Stigler, OK05.2008
Skills
- Stock Replenishment
- Stockroom Arrangements
- Pick-Up Policies
- Shipment Processing
- Customer Service
- Product Merchandising
- Product Sorting
- Stock Organization
- Return Processing Knowledge
- RFID Tracking
- Package Preparation
- Forklift Operation
- Safety Compliance
- Critical Thinking
- Microsoft Office
- Technical Writing
- Materials Handling
- Customer Relations
- Time Management
- Materials Inspection
- Product and Materials Sorting
- Cleaning and Sanitizing
- Shipping Method Optimization
- Clear Communication
- Order Checking
- Handheld Scanners
- Equipment operation
- Safety compliance
- Problem resolution
- Team collaboration
- Effective communication
- Attention to detail
- Multi-tasking
- Good judgement
- Heavy lifting proficiency
- Loader controls
- Pre and Post-trip inspections
- Road construction
- Loading and unloading
- Materials movement
- Vibratory roller operation
- Verbal and written communication
- Machinery inspection
- Safe equipment operation
- Clean driving record
Timeline
Heavy Equipment Operator
Duit Construction Co
01.2025 - Current
Night Shift Supervisor
Kibois Community Action
12.2024 - 12.2025
911 Emergency Dispatcher
Stigler Police Department
07.2015 - 10.2022
Dispatcher
Haskell County Sheriff’s Department
11.2013 - 07.2015
Parts Specialist
O’Reilly Auto Parts
07.2008 - 11.2013
High School Diploma -
Stigler High School