Mallory Wilder
Yulee,FL
Overview
15
15
years of professional experience
Work History
Operations Manager
Crown Auto Transport
Yulee, FL
04.2021 - Current
- Coordinated daily fleet operations and vehicle maintenance schedules to ensure optimal functionality.
- Oversaw fuel management and inventory control processes.
- Analyzed fleet performance metrics to improve efficiency.
- Developed relationships with vendors for procurement needs.
- Addressed customer complaints regarding service issues or delays in delivery times to enhance satisfaction.
- Compiled weekly report summarizing key performance indicators for senior management review to inform strategic decisions.
Bartender
Flying Fish Taphouse
Jacksonville , FL
04.2024 - 12.2024
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Processed customer orders accurately and efficiently with POS system, streamlining service flow.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Prepared and served a diverse range of craft beers and cocktails.
- Ensured cleanliness and organization of bar area during service, contributing to overall guest experience.
Server/ Bartender
Chilis Bar & Grill
Yulee, FL
01.2011 - 01.2021
- Delivered exceptional customer service to maximize guest satisfaction.
- Provided exceptional service to high volume of daily customers.
- Ensured cleanliness of tables, utensils, and dining area to create welcoming environment for guests.
- Trained new servers on menu items and service standards to enhance team performance.
Education
Bachelor of Science - Logistics And Supply Chain Management
Florida State College
Jacksonville, FL01-2020
Timeline
Bartender
Flying Fish Taphouse
04.2024 - 12.2024
Operations Manager
Crown Auto Transport
04.2021 - Current
Server/ Bartender
Chilis Bar & Grill
01.2011 - 01.2021
Bachelor of Science - Logistics And Supply Chain Management
Florida State College