Mallory Wright
Martin,KY
Summary
Customer-oriented store manager offering over 20 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
21
21
years of professional experience
Work History
Store Manager
Central Discount
Martin, KY
02.2020 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Analyzed financial data to identify areas of improvement.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Processed orders from suppliers for hardware, Lumber, ammunition, accessories, and other items related to firearms.
- Created and maintained a detailed inventory tracking system for all firearms onsite.
- Developed and implemented effective accounting policies and procedures.
Store Manager
Harbor Freight Tools
Louisville, KY
06.2018 - 01.2020
- Increased profits by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis
- Oversaw inventory management with cycle counts, audits and shrinkage control
- Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage
- Organized and updated schedules to optimize coverage for expected customer demands
- Planned and executed in-store promotional events to increase customer engagement and sales revenues
- Interviewed, hired, supervised and trained employees and instituted mentoring program to develop skills, leadership and employee excellence
Store Manager
Tractor Supply Company
Bardstown, KY
03.2010 - 06.2018
- Increased profits 8% by restructuring store layouts, enabling more efficient inventory management, financial planning and sales performance metric analysis
- Oversaw daily functions, including inventory management, display merchandising and purchasing operations
- Enhanced sales by implementing merchandising and promotional improvements
- Managed daily operations including purchasing, inventory control, merchandising and product distribution
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel
- Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage
- Managed store appearance, including merchandising and displays, signage, decorations and cleaning
- Oversaw inventory management to minimize waste
Store Manager
Homeworx
Somerset, KY
01.2004 - 03.2010
- Interviewed, hired, supervised and trained employees and instituted mentoring program to develop skills, leadership and employee excellence
- Strengthened work flow productivity by hiring, managing and developing top talent
- Created attractive store displays to generate customer interest and boost sales
- Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage
- Oversaw annual store budget, working closely with corporate and financial departments on reporting and payroll
- Oversaw inventory management with cycle counts, audits and shrinkage control
- Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility
Education
Associate of Science - Management/Computer Science
Prestonsburg Community College
Prestonsburg, KY05.2000
Skills
- Retail Operations Coordination
- Store opening and closing procedures
- Process improvements
- Employee supervision and motivation
- Retail inventory management
- Operational budgeting
- Risk management
- Problem solving strength
- Merchandising ability
- Schedule management
- Profit and loss accountability
- Recruiting and Hiring
- Employee development
- Accounting systems and software
Timeline
Store Manager
Central Discount
02.2020 - Current
Store Manager
Harbor Freight Tools
06.2018 - 01.2020
Store Manager
Tractor Supply Company
03.2010 - 06.2018
Store Manager
Homeworx
01.2004 - 03.2010
Associate of Science - Management/Computer Science
Prestonsburg Community College
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