Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mallory Raines

Smithville,MS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Commissions Director

Bobby Brock Insurance
06.2019 - Current
  • Review monthly statements and pay internal agents their allotted commission.
  • Review monthly override statements and pay external agents their allotted override.
  • Process payroll
  • Process paperwork for new employees and enter employee information, such as banking and insurance information, into the payroll system.
  • Record employee information, such as exemptions, transfers and resignations, to maintain and update payroll records
  • Accounts payable
  • Oversee administrative team and the day to day operations of the front office.

Clerk

City Of Tupelo
03.2019 - 05.2019
  • Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
  • Created, collected, and renewed Business/Privilege Licenses.
  • Provided customers with Yard Sale Permits.
  • Input and matched invoices from all departments.


Office Manager/Water Billing Clerk

North Lee Water
01.2018 - 03.2019
  • Update client address and meter location information.
  • Collect current and past due bills.
  • Notify meter readers of services that need to be connected or disconnected.
  • Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  • Create a bill for each customer.
  • Handle all adjustments that need to be made to a customer's account.
  • Accounts Payable (BBI and Quickbooks)

Water Billing Clerk, Court Clerk, Deputy Town Cler

Town Of Smithville
05.2017 - 12.2017
  • Prepare dockets or calendars of cases to be called.
  • Record case dispositions, court orders, or arrangements made for payment of court fees.
  • Collect court fines and record amounts collected.
  • Answer customers questions about services and charges.
  • Process and issue employee paychecks and statements of earnings and deductions.
  • Update client address and meter location information.
  • Collect bills due.
  • Notify meter readers of services that need to be connected or disconnected.

Store Manager

Dollar General
07.2016 - 05.2017
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Oversee the day to day operations of the store.
  • Devise a schedule each week that adheres to the budget set by home office.
  • Complete time sheets showing employees arrival and departure times.

Education

Associate of Arts - General Studies

Itawamba Community College
Fulton, MS
05.2014

High School Diploma -

Smithville High School
Smithville Ms
05.2010

Skills

  • Business Administration
  • Hiring and Retention
  • Human Resources Management
  • Performance Management
  • Administrative Management

Timeline

Commissions Director

Bobby Brock Insurance
06.2019 - Current

Clerk

City Of Tupelo
03.2019 - 05.2019

Office Manager/Water Billing Clerk

North Lee Water
01.2018 - 03.2019

Water Billing Clerk, Court Clerk, Deputy Town Cler

Town Of Smithville
05.2017 - 12.2017

Store Manager

Dollar General
07.2016 - 05.2017

Associate of Arts - General Studies

Itawamba Community College

High School Diploma -

Smithville High School

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Mallory Raines