Malori Kubal
Warner Robins,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Shift Lead/ Barista
7Brew Coffee
05.2021 - 03.2023
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Monitored customer feedback to improve barista performance and customer service.
- Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Customer Service
J's Hallmark
08.2020 - 05.2021
- Stocked, tagged and displayed merchandise as required.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Bentonville High School
Bentonville, AR05.2022
Skills
- Customer Loyalty
- Operational Efficiency
- Store Opening and Closing
- Logical Reasoning
- Attention to Detail
- Employee Performance Evaluations
- Complaint Handling
- Espresso Machine Operation
- Barista Training
Timeline
Shift Lead/ Barista
7Brew Coffee
05.2021 - 03.2023
Customer Service
J's Hallmark
08.2020 - 05.2021
High School Diploma -
Bentonville High School
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