Malorie Cowan
Cottonwood Heights,UT
Summary
Experienced with operating lift machinery efficiently and safely. Utilizes knowledge of safety guidelines to prevent accidents and ensure smooth operations. Track record of effective problem-solving and teamwork in high-pressure situations.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Lift Operator
Snowbird
01.2023 - Current
- Learned and enforced lift rules, policies and procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
- Contributed to a positive work environment by collaborating with co-workers on necessary tasks related to lift operation and maintenance.
- Communicated with other lift operators about high-risk lift riders.
- Maintained lift mazes, ramps and signs.
Hostess
Happy Sumo Cottonwood
08.2022 - 01.2023
- Coordinated seating and organized reservations
- Greeted customers
- Took customer to-go orders
- Cleaned and prepared tables
- Monitored training of new employees
- Upheld a high standard of customer service
Photographer/Sales Associate (SEASONAL)
ZipAdventures
06.2022 - 08.2022
- Engage with customers. Take and sell photos as well as helping provide a memorable experience.
- Greeted customers in a friendly manner
- Processed customer transactions
- Responsible for general cleaning
Sales Associate
Athleta
03.2022 - 06.2022
- Customer service
- Cash Handling
- Greeted customers in a friendly manner
- Handled returns and exchanges
- Monitored inventory
- Restocked merchandise
- Organized new merchandise
- Helped ensure customer satisfaction
Retail Sales Associate
Aerie by American Eagle Outfitters
08.2021 - 01.2022
- Sales Associate in Aerie
- Skilled at cash handling
- Oversaw Aerie opening and closing duties
- Stocked shelves and verified inventory codes
Sales Associate
Roxberry Juice Company
07.2020 - 05.2021
- Worked as team lead
- Responsible for resolving all customer complaints
- Restocked merchandise
- Organized new merchandise
- Helped ensure customer satisfaction
Education
High school diploma -
Brighton High School
Cottonwood Heights, UT05.2022
Associate - Psychology
Salt Lake Community College
Salt Lake City, UT12-2025
Skills
- Cash Handling
- Organizational Skills
- Retail Sales
- Sales
- Time Management
- Host/Hostess
- Photography
- Restaurant Experience
- Busser
- Heavy lifting
- Safety monitoring
- Guest assistance
Certification
- Food Handler Certification
- Utah Alcohol Certification
Timeline
Lift Operator
Snowbird
01.2023 - Current
Hostess
Happy Sumo Cottonwood
08.2022 - 01.2023
Photographer/Sales Associate (SEASONAL)
ZipAdventures
06.2022 - 08.2022
Sales Associate
Athleta
03.2022 - 06.2022
Retail Sales Associate
Aerie by American Eagle Outfitters
08.2021 - 01.2022
Sales Associate
Roxberry Juice Company
07.2020 - 05.2021
High school diploma -
Brighton High School
Associate - Psychology
Salt Lake Community College
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