MALORIE ERNST

• Increased sales revenue by identifying and targeting high-potential accounts.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.

* High-performer for client integrations/Communiations

* Educate or advise clients on animal health care, nutrition, or behavioral problems.

* Hold or restrain animals during veterinary procedures

* Administer medications, immunizations as recommended by the veterinarian

* Provide emergency first aid to sick or injured animals

* Perform routine laboratory tests or diagnostics tests

* Fill medications prescribed

* Record information related to animal genealogy, feeding schedules, appearance, behavior, etc.

* Observe animals for signs of illness, injury, or unusual behavior

* Monitor animal care, maintenance

* Train workers in animal care procedures, maintenance duties, and safety precautions.

* Prepare reports concerning facility activities, employees' time records, and animal treatments.

* Confer with managers to determine production requirements, conditions of equipment and supplies, and work schedules.

* Respond to questions from patrons, and provide information about animals and facility in general

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Answer patient call signals, signal lights, bells, or intercom systems
to determine patients' needs.
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Apply clean dressings, slings, stockings, or support bandages,
under direction of nurse or physician.
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• Assist nurses or physicians in the operation of medical equipment
or provision of patient care.
• Change bed linens or make beds.
Clean and sanitize patient rooms, bathrooms, examination rooms,
or other patient areas.
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• Collect specimens, such as urine, feces, or sputum.
Communicate with patients to ascertain feelings or need for
assistance or social and emotional support.
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Document or otherwise report observations of patient behavior,
complaints, or physical symptoms to nurses.
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• Feed patients or assist patients to eat or drink.
Gather information from caregivers, nurses, or physicians about
patient condition, treatment plans, or appropriate activities.
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Measure and record food and liquid intake or urinary and fecal
output, reporting changes to medical or nursing staff.
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Observe or examine patients to detect symptoms that may
require medical attention, such as bruises, open wounds, or blood
in urine.
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• Prepare or serve food trays.
Provide physical support to assist patients to perform daily living
activities, such as getting out of bed, bathing, dressing, using the
toilet, standing, walking, or exercising.
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Record vital signs, such as temperature, blood pressure, pulse, or
respiration rate, as directed by medical or nursing staff.
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• Answer telephones and direct calls to appropriate staff.
Greet visitors, ascertain purpose of visit, and direct them to
appropriate staff.
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Operate office equipment, such as voice mail messaging systems,
and use word processing, spreadsheet, or other software
applications to prepare reports, invoices, financial statements,
letters, case histories, or medical records.