Summary
Overview
Work History
Skills
Timeline
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Malorie Marquez

Santa Fe,NM

Summary

Enthusiastic and skilled in fostering food-handling safety and quality while creating unforgettable guest experiences. Able to maintain accuracy in high-traffic times and collaborate with coworkers efficiently. Communicative and fun-loving worker dedicated to superior customer service. I give my job my full attention when it is time to work therefore making the most progress as possible.

Overview

4
4
years of professional experience

Work History

Cashier Sales Associate Stock

Alsups
Santa Fe, NM
12.2017 - 10.2019
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Presented friendly and positive attitude while communicating clearly with customers and colleagues.
  • Greeted incoming customers and provided personable and knowledgeable service.
  • Remained standing for prolonged periods of time, in addition to repeated walking, bending, stretching and occasional lifting up to [Number] lbs.
  • Adhered to top-quality client servicing standards to promote overall satisfaction.
  • Maintained flexibility to work varied schedule, including nights and weekends.
  • Stayed up to date on current item discounts to support promotions.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Worked closely with front-end staff to assist customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Helped customers find specific products, answering questions and offering advice.

Carhop

Sonic
Carlsbad, NM
03.2016 - 01.2017
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Washed and sanitized dishes after every use to protect customers.
  • Worked with food service team members to handle every customer need and build brand loyalty.
  • Checked order accuracy and food quality before delivering to customers.
  • Reported issues with customers and orders to supervisors.

CNA Training

Landsun Retirement Home
Carlsbad, NM
05.2015 - 01.2016
  • Collected and documented employee information for benefits programs.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
  • Disposed of used needles in sharps containers to avoid accidental needlesticks.

Skills

  • Product memorization
  • Guest satisfaction
  • Food-handling safety
  • Quality assurance
  • Sanitation practices
  • Multi-tasking service skills
  • Food serving basics
  • Customer interaction
  • Menu item familiarity
  • Patient relations
  • Accurate cash handling
  • Safe serving knowledge
  • Team building
  • Excellent customer service
  • Inventory control
  • Flexible and adaptable

Timeline

Cashier Sales Associate Stock

Alsups
12.2017 - 10.2019

Carhop

Sonic
03.2016 - 01.2017

CNA Training

Landsun Retirement Home
05.2015 - 01.2016

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Malorie Marquez