Malory Perkins

Account Manager for major restaurant chains. Developed a $2.2 Million portfolio in under a year be developing strategic
relationships and project management. Presented project goals to executive leadership and streamlined processes across
departments. Managed project timeline with stakeholders and found pathways for upselling offerings through monthly
check-ins and ad hoc engagements.

● Obtained 150% quota attainment
● Created documentation to properly scope similar projects and repeat best practices
● Revised onboarding process that helped eliminate repetitive onboarding related delays

Presented project goals to executive leadership and built cross-functional buy-in. Developed presentations, marketing
content, SLAs, and streamlined processes across departments. Managed pipeline by leveraging Tableau and Salesforce
for accurate forecasting. Upsold existing accounts with new products and service offerings as they were developed.
Served as primary contact for key enterprise accounts, driving new business and revenue growth. Provided feedback to
Director of Sales on initiative rollouts.

● Generated an additional 500K in revenue through service offerings
● Grew recurring service revenue across book of business by +30%
● Finished as a top 3 sales representative each year
● Main point of contact for conferences and responsible for bringing in net new business for major enterprise

Managed daily branch operations, ensuring excellent customer service while achieving business goals. Hired, trained and mentored staff. Responsible for community outreach and outside sales with goal to increase fleet size.

• Closed new business resulting in a 100% increase in fleet size
• Achieved 130% quota attainment
• Developed local partnerships to increase B2B revenue pipeline

Managed client onboarding and retention for Hum, a asset/ fleet management device and One Talk, DaaS /SaaS product, including troubleshooting and feature additions. Facilitated weekly reporting and feedback loops for leadership alignment. Identified employee development recommendations and optimized sales lifecycle on new products. Coached teams in process improvement, leading to metric enhancements. Oversaw performance SMB metrics and presented reports to executive leadership.

• Developed growth plans and strategies for Texas territories, achieving 150% increase in early customer engagement-driven product and service purchases.
• Ranked as top 10 sales rep nationwide for SMB sales
• Received awards for excellence, including SMB South Central Markets Best (2016), Core Value Award (2016), and President Club (2016).