Kalathur Harika

• Conducting customer interviews.

• Identifying and communicating customer needs. •

Ensuring customer
satisfaction.

• Resolving customer issues and concerns.

•Developing and implementing marketing strategies to
grow the customer base.

• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Coordinated efforts between various departments such as sales, credit assessment, operations teams for smooth delivery of services to clients.
• Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
• Conducted regular review meetings with clients, ensuring their investment portfolios were on target to meet their objectives.
• Streamlined internal reporting processes, allowing for more accurate forecasting and strategic planning.

• Provide information and advice to international students
  and their families regarding study opportunities in
  Abroad, in English and other languages as applicable.
• Submit applications to institutions, obtain offers and
  facilitate enrollments and help the students from
  Application filling to visa processing.
• Assessed student interests and skills and provided strategic information about pursuing suitable courses.
• Explained institution's fee structure, amenities, courses offered and facilities to prospective students and parents.
• Streamlined application review process, resulting in faster decision-making and improved communication with applicants.
• Conducted thorough evaluations of applicant transcripts, test scores, essays, and letters of recommendation to determine eligibility for admission.
• Helped students develop organizational, time management and study skills.
• Advised students on educational, career and social opportunities.
• Increased student satisfaction with admission process by implementing more responsive and empathetic communication approach.

• Responsible to manage and convert leads for BYJU'S
  Courses.

• Providing in-depth information to prospective
parents and children.

• Handle Objections and Price
negotiations in order to generate Sales Revenue.
Maintain effective communication.

• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked flexible hours across night, weekend, and holiday shifts.
• Proved successful working within tight deadlines and a fast-paced environment.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Worked effectively in fast-paced environments.