Malou Boquiren

Recruiting

• Full-cycle recruiting - preparation, sourcing, screening, selection, hiring and onboarding
• Compensation and benefits analysis
• ATS process improvement
• Calendar management for all interviews
• Established an internship program that provided valuable learning experiences for interns while also creating a talent pipeline

HR

• Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
• Created policies and procedures
• Developed and implemented onboarding and orientation programs for new employees
• Streamlined HR processes for increased efficiency and reduced administrative workload.
• Prepared detailed reports on key HR metrics for senior leadership's review
• Managed benefits administration, ensuring accurate enrollment and timely processing of claims
• Leave of Absence processing
• Partnered in administering payroll accurately, ensuring timely payment processing while minimizing errors in timecards and calculations
• Fielded employee inquiries related to policies, insurance, pension plan, vacation, sick leave and employee assistance.
• Monitored employee attendance, trainings, performance, addressing issues in accordance with company policies and procedures.
• Liaised with outside immigration counsel and managed immigration activities, such as visa renewals, work authorization, and green card status
• Conducted exit interviews to determine turnover root causes and make recommendations for improvement
• Conducted performance reviews and provided feedback to managers on employee performance
• Developed and monitored employee recognition program
• Planned successful out of town offsites, holiday parties, company events by creating a program and coordinating transportation, hotel, venue, catering, company gifts, all within budget

Office/Facilities

• Trained and mentored Administrative/Office Assistants and Facilities Associate/Lead
• Project Lead - obtained quotes, scheduled subcontractors, created timelines, supervised and ensured completion of: Office relocation 3x, Electrical survey, Fire Safety Inspections/Repairs, HVAC installations, Hood installation, building repairs/maintenance
• Project Lead - 2 new facilities: Negotiated vendor contracts, Building security, Fiber Optics internet, Utilities (gas, electric, water, waste), Furniture, Office equipment

• Assisted school with special events and programs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to parents and teachers.
• Mentored new volunteers, fostering a supportive and inclusive team environment.
• Boosted fundraising efforts, securing valuable donations through targeted campaigns.

• Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
• Coordinated inspections, appraisals, repairs, and other steps in the transaction process as required by buyer or seller needs for smooth closings.
• Provided ongoing guidance and support to clients during the post-closing period, ensuring their transition into homeownership was seamless.