Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Malvin Ahinze

Hagerstown,MD

Summary

Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at Taco Bell. Proven ability to resolve issues effectively while maintaining high standards of cleanliness and safety. Skilled in cash handling and problem-solving, consistently enhancing customer satisfaction and contributing to team success.

Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

3
3
years of professional experience

Work History

Team Member

Tacobell
03.2024 - 06.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted with inventory counts and stocking of merchandise.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Cashier

Walmart
11.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Lifeguard

RSV Pools
05.2021 - 09.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Attentively monitored swimmers to identify distress.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.
  • Upheld hygiene standards in pool and surrounding area.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.

Education

Computer And Information Sciences

Hagerstown Community College
Hagerstown, MD
05-2027

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Cash handling
  • Cleaning
  • Leadership qualities
  • Workplace safety
  • Heavy lifting
  • Creativity and innovation
  • Organizing work stations
  • Product knowledge
  • Training and mentoring
  • Complex Problem-solving

Affiliations

  • Association for Computing Machinery

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Coding and Programming
  • Offering time and support to shelters for the homeless, women, and animals
  • Swimming
  • Team Sports
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Playing Sports
  • Kayaking
  • Volunteering
  • Outdoor Recreation

Timeline

Team Member

Tacobell
03.2024 - 06.2024

Cashier

Walmart
11.2023 - 02.2024

Lifeguard

RSV Pools
05.2021 - 09.2021

Computer And Information Sciences

Hagerstown Community College