Maly Chang
Gresham,OR
Summary
Detail-oriented inventory and operations professional with a focus on high-volume pharmaceutical environments. Expertise in maintaining inventory accuracy, coordinating with manufacturers, and enhancing workflows. Demonstrated leadership in training staff and developing Standard Operating Procedures to improve compliance and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Inventory Supervisor
Postal Prescription Services
Portland, Oregon
12.2022 - Current
- Conducted audits on high-cost medications to verify accuracy and identify discrepancies, ensuring compliance with internal controls and minimizing financial risk
- Review inventory and operational reports to maintain accurate min/max levels and prevent stockouts
- Input and track vendor invoices (Cardinal) in spreadsheets, ensuring accurate recordkeeping and data integrity
- Investigate and resolve discrepancies related to deliveries, damaged goods, and order delays
- Communicate with manufacturers to process defective product returns and maintain proper documentation
- Managed order processing queues and resolved stuck or delayed orders, maintaining workflow efficiency and preventing disruptions
- Assist with purchase order accuracy by aligning quantities with case packaging to improve operational efficiency
- Developed and documented Standard Operating Procedures (SOPs) to enhance consistency and ensure compliance across inventory operations
- Provide store and operational support by resolving issues, researching discrepancies, and handling inquiries
- Coordinate inventory-related processes, including product slotting and organization, to improve tracking and accessibility
- Ensure proper handling and documentation of hazardous and pharmaceutical waste in compliance with regulatory requirements
- Supported team operations in supervisor's absence, ensuring accountability and task completion.
- Trained staff on inventory procedures and best practices, enhancing team efficiency.
- Managed inventory levels and ensured accurate stock counts.
- Coordinated with suppliers to maintain product availability.
- Trained staff on inventory management systems and procedures.
- Conducted regular audits to verify inventory accuracy.
- Oversaw the receiving and storage of incoming products.
- Reported on inventory operations, stock levels and adjustments.
Pharmacy Clerk
Postal Prescription Services
Portland, Oregon
08.2014 - 12.2022
- Filled prescriptions quickly and accurately in a busy pharmacy environment.
- Processed prescription orders for timely fulfillment and accurate delivery.
- Prepared medication labels with item name and quantity.
- cross check lot numbers and expiration dates of medications to prescription labels to ensure correct dispensing.
- Maintained compliance of refrigerated items with regulatory standards
- Trained new staff on operational procedures and best practices in pharmacy workflow.
- Assist the supervisor in managingg efficient production of dispensing process.
- Assisted in delegating tasks to optimize pharmacy workflow
- Demonstrated ability to rapidly learn new processes and apply knowledge effectively.
Education
GED -
Mt. Hood Community College
Gresham, ORSkills
- Inventory Management & Control
- Inventory Auditing
- Order Fulfillment & Queue Management
- Inventory Data Analysis
- Inventory Safety Standards
- Pharmaceutical Operations Support
- Process improvement
- Vendor & Manufacturer Communication
- Team Leadership & Coverage
- Problem Resolution & Investigations
- Time Management & Multitasking
- Detail orientation
Additional Information
Strong analytical mindset with focus on accuracy and compliance, Experience working in regulated, high-volume environments, Proven ability to identify process gaps and recommend improvements
Certification
- pharmacy technician
Timeline
Assistant Inventory Supervisor
Postal Prescription Services
12.2022 - Current
Pharmacy Clerk
Postal Prescription Services
08.2014 - 12.2022
GED -
Mt. Hood Community College