Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maly Interiano

Port Orchard,WA

Summary

Ready to help team achieve company goals. Self-motivated, dependable claims and receiving experienced in efficient and accurate checking of vendor deliveries within company policy. Committed to satisfying customer needs to exceed expectations. Executed organization skills and effective communication in fast-paced environment Detail-oriented professional with 15 years in claims and receiving. Excellent industry acumen creating vendor relations to support accuracy of receiving department. Superior problem solving, decision making, planning and organizational skills. Detail-oriented professional with years. Excellent industry acumen creating vendor relations to support accuracy of receiving department. Superior problem solving, decision making, planning and organizational skills. Self-motivated, dependable experienced in efficient and accurate checking of vendor deliveries within company policy. Committed to satisfying customer needs to exceed expectations. Executed organization skills and effective communication in fast-paced environment

Overview

16
16
years of professional experience

Work History

Claims Associate

Walmart
Port Orchard, WA
03.2007 - Current
  • Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
  • Affirmed or denied coverage fairly based on thorough investigations.
  • Investigated damages, gathering information from diverse sources and delivering comprehensive reports.
  • Evaluated and settled complex insurance claims in strict timeframes.
  • Followed up with customers on unresolved issues.
  • Evaluated accuracy and quality of data entered into agency management system.
  • Proposed settlements for uncomplicated issues to resolve claims.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Achieved perfect attendance and on-time record.
  • Processed product returns and assisted customers with other selections.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Prepared large cash deposits with zero discrepancies.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Checked EDI invoices to resolve outstanding invoices.
  • Followed food safety and workplace safety guidelines for job functions.
  • Resolved vendor errors with receiving policies to eliminate excessive inventory.
  • Protected company assets through accurate receipt and return of DSD product.
  • Processed reclaims and returns to vendors and warehouse for credit.
  • Tracked product for DSD vendors to verify invoices.
  • Entered DSD invoices into Dex, and smart system inventory system for prompt record keeping.
  • Processed daily and weekly DSD tickets to file invoices.
  • Verified accuracy of DSD plan-o-grams and implemented weekly store merchandising notes.
  • Provided fast, friendly, and accurate customer service to create positive shopping experience.
  • Communicated operational inconsistencies of store or vendors to manager for resolution.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Double-checked cargo inventories and documentation for accuracy.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Regularly reviewed invoices and double-checked orders.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Worked with inventory managers and unloaders to plan deliveries.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Recorded regular progress and issues with products.
  • Coordinated warehouse organization scheme and product placements.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Issued receipts and processed refunds, credits or exchanges.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Conducted CAO-related activities, stocking, and rotating cigarette cartons.
  • Provided clerical and administrative assistance to maintain optimal patient flows.
  • Optimized schedule and enhanced patient safety by maintaining clean, safe and well-organized examination rooms.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Administered anesthetic drops and positioned patients for successful laser treatment procedures.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.
  • Verified information on permits and contracts for projects to assess compliance with legal requirements.
  • Managed quality programs to reduce overdue compliance activities.

Packer Associate

Abbott
Burlington, MA
10.2000 - 10.2001
  • Measured product sizes, packaging equipment needed and packing options.
  • Carried out day-to-day duties accurately and efficiently.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained energy and enthusiasm in fast-paced environment.

Education

No Degree -

Lowell High School
Lowell, MA

Skills

  • Policy Modifications and Updates
  • Customer Inquiries
  • Claim Amount Calculations
  • Customer Satisfaction
  • New Policies Processing
  • Inventory Accuracy
  • Insurance Claim Forms Review
  • Staff Support
  • Customer Experience
  • Vendor Relationships
  • Handling Materials
  • Corrective Actions
  • Special Orders
  • Basic Mathematical Calculations
  • Daily Logs
  • Administrative Duties
  • Accounts Payable and Accounts Receivable
  • Travel Arrangements
  • System Updates
  • Store Operations, Returns Policies
  • Document Organization
  • Box and Container Packing
  • Pattern Recognition
  • Shipping Method Optimization
  • Order Checking
  • Invoice and Manifest Review
  • Carrier Relations
  • Monthly Inventory
  • Workflow Planning
  • Shipping and Receiving
  • Merchandise Labeling
  • Issuing and Receiving Equipment
  • Price Changes
  • Hazardous Materials
  • Working with Vendors
  • Stocking and Receiving
  • Teamwork and Collaboration
  • Time Management
  • In-Store Support
  • Customer Service
  • Maintaining Clean Work Areas
  • Stockroom Upkeep
  • Checking Inventories
  • Inventory Pricing
  • Department Resets
  • End Cap Placement

Languages

laos
Native or Bilingual
Cambodian
Native or Bilingual
Thai
Native or Bilingual

Timeline

Claims Associate

Walmart
03.2007 - Current

Packer Associate

Abbott
10.2000 - 10.2001

No Degree -

Lowell High School

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Maly Interiano