Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
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Malyah Payne

San Fernando,CA

Summary

Highly organized and detail-oriented professional with experience in warehouse operations, caregiving, and structured workflow management. Skilled in problem-solving, conflict resolution, and creating efficient routines to maximize productivity. Reliable, adaptable, and able to work under pressure while maintaining high standards. Seeking to leverage transferable skills in entry-level roles such as security, retail, or healthcare support, while pursuing long-term growth in IT, medical technology, and business/finance fields.

Overview

9
9
years of professional experience

Work History

Caregiver, Special Needs

Independent Employer
07.2019 - Current
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Assisted in potty training , toilet and overall hygiene.
  • Communicated well both verbally and in writing with clients, guardians, and medical professionals.

Independent Delivery Driver

Caviar, DoorDash, Instacart
03.2017 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Package Handler

FedEx
09.2023 - 09.2024
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
  • Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
  • Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.

Warehouse Associate

Volt Workforce Solutions
08.2016 - 06.2019
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Used scanners to quickly locate and track items in warehouse.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Collaborated with team members to achieve daily pick and pack goals.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.

Education

Associate of Science - Information Technology

Glendale Community College
Glendale, CA
06-2026

Skills

  • Reliability and Dependability
  • Attention to Detail
  • Organization and Workflow Management
  • Problem-Solving and Critical Thinking
  • Time Management and Punctuality
  • Adaptability and Flexibility
  • Conflict Management and De-escalation
  • Routine Development and Process Implementation
  • Task Prioritization and Multitasking
  • Patience and Persistence
  • Communication and Instructional Skills
  • Team Collaboration and Support
  • Customer and Client Focus

Work Preference

Important To Me

Career advancementWork-life balanceStock Options / Equity / Profit SharingCompany CulturePersonal development programsHealthcare benefitsPaid sick leavePaid time off

Timeline

Package Handler

FedEx
09.2023 - 09.2024

Caregiver, Special Needs

Independent Employer
07.2019 - Current

Independent Delivery Driver

Caviar, DoorDash, Instacart
03.2017 - Current

Warehouse Associate

Volt Workforce Solutions
08.2016 - 06.2019

Associate of Science - Information Technology

Glendale Community College

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