Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Malyka Howell

Macomb,IL

Summary

Motivated Information Systems student with a strong background in administrative tasks, student support, and resource management. Proven ability to leverage organizational skills and effective communication to facilitate smooth operations and provide valuable assistance to staff. Adept at adapting to dynamic environments, ensuring timely and accurate completion of responsibilities while maintaining high service standards. Committed to fostering a collaborative atmosphere that enhances overall experience.

Overview

3
3
years of professional experience

Work History

Student Worker

Chick-fil-A
Macomb, IL
09.2025 - Current
  • Applied industry-standard skills to ensure compliance with best practices.
  • Collaborated with team members to achieve smooth operation during busy shifts.
  • Operated kitchen equipment effectively, following all usage protocols and safety measures.
  • Implemented cash handling procedures accurately during transactions at the register.
  • Supported team during peak hours by efficiently managing inventory restocking needs.

Operations Manager

Beauty By Khy
Saint Kitts And Nevis
05.2023 - 02.2024
  • Directed daily business operations, including client communication scheduling and workflow coordination.
  • Established appointment tracking and customer follow-up systems to enhance client retention.
  • Developed and implemented training programs for new staff to ensure adherence to service protocols and hygiene standards.
  • Managed bookkeeping and accounting tasks to ensure precise monthly reporting.
  • Engaged with clients to provide product recommendations and address inquiries.

Education

Bachelor of Science - Information Systems w/ Accounting minor

WESTERN ILLINOIS UNIVERSITY
Macomb, IL
12-2026

Associate of Science - Information Technology

CLARENCE FITZROY BRYANT COLLEGE
Saint Kitts & Nevis
05-2023

Skills

  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Canva
  • Communication
  • Leadership
  • Customer Service
  • Teamwork and collaboration
  • Critical Thinking
  • Fast learner
  • Friendly and professional
  • Problem-solving

Languages

English
Native or Bilingual

Timeline

Student Worker

Chick-fil-A
09.2025 - Current

Operations Manager

Beauty By Khy
05.2023 - 02.2024

Bachelor of Science - Information Systems w/ Accounting minor

WESTERN ILLINOIS UNIVERSITY

Associate of Science - Information Technology

CLARENCE FITZROY BRYANT COLLEGE

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