Dependable pool technician with 3 years of maintenance experience. Skilled at interpreting and following instructions with minimal supervision. Known for reliability and trustworthiness, as evidenced by an impeccable attendance record. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Mercy Healthcare
11.2023 - Current
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Organized patient charts before each day's clinic sessions began.
Collected samples from patients for laboratory testing purposes.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Scheduled appointments for patients via phone and in person.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Sanitized, restocked, and organized exam rooms and medical equipment.
Collected and documented patient medical information such as blood pressure and weight.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Oriented and trained new staff on proper procedures and policies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Shooting Sports Director
Clermont County Educational Service Center
02.2022 - Current
Assisted in the design and construction of a state-of-the-art shooting range, accommodating various disciplines and increasing accessibility for athletes of all skill levels.
Promoted diversity within the sport by encouraging an inclusive environment that welcomed athletes from all backgrounds, fostering a culture of respect and camaraderie among team members.
Cultivated positive relationships with parents, sponsors, volunteers, officials to foster a supportive network around the program.
Established a safe environment for athletes by enforcing strict safety protocols during practice sessions and competitions.
Increased participation rates in the shooting sports program through community engagement initiatives such as open houses and demonstrations.
Demonstrated safe and correct forms for each exercise and piece of equipment.
Developed comprehensive training programs tailored to individual athlete needs, resulting in improved skills and overall performance.
Monitored and evaluated program performance to determine value and quality.
Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
Coordinated marketing efforts to promote fitness and wellness programs.
Met or exceeded monthly revenue and training goals.
Developed and implemented comprehensive fitness and wellness programs to promote healthy lifestyles.
Provided individualized fitness assessments, program designs and nutrition counseling services.
Helped clients set and achieve health and wellness goals.
Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
Organized tournaments, clinics, workshops, and other events to promote the sport and engage the community.
Coordinated travel logistics for team competitions ensuring smooth transportation arrangements without any interruptions or delays.
Developed strong partnerships with local businesses that provided invaluable resources such as equipment donations or discounts on services necessary for maintaining facilities in excellent condition.
Liaised with national governing bodies to ensure program compliance with regulatory standards and maintain eligibility for participation in prestigious competitions.
Boosted team morale and motivation through effective communication, leadership, and goal setting.
Spearheaded fundraising initiatives that generated significant financial support for the program''s growth while also raising awareness about the sport''s benefits within the broader community.
Evaluated athlete progress using data-driven assessments to refine training approaches for optimal results.
Mentored young athletes on sportsmanship, discipline, teamwork, time management, and goal setting as essential components of their development.
Assisted in recruiting top talent by scouting local competitions and maintaining relationships with feeder programs.
Managed budgets, equipment inventory, and maintenance for a high-functioning shooting sports program.
Developed relationships with alumni and local media to increase visibility, support, and community involvement in sports programs.
Facilitated professional development opportunities for coaching staff, ensuring a constant growth in knowledge and expertise.
Assisted athletes in pursuing higher education opportunities by connecting them with college recruiters and providing guidance throughout the application process.
Mentored student-athletes on balancing academic responsibilities with their commitment to their sport, promoting a well-rounded educational experience.
Coordinated logistics for team travel arrangements, including transportation, accommodations, meals, and itineraries during competitions or tournaments.
Implemented effective injury prevention protocols, ensuring the well-being of all student-athletes under my supervision.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Pool Technician
Rodney Hoskins
03.2020 - Current
Installed new pool equipment such as pumps, filters, lights and ladders.
Assisted customers in selecting appropriate pool supplies for their needs.
Repaired or replaced parts on existing swimming pools including plumbing fixtures and valves.
Inspected pools to identify any leaks or other problems that may need to be addressed.
Performed weekly pool cleaning and maintenance, including skimming the surface of the water, vacuuming the bottom, brushing walls and steps, backwashing filters, checking chemical levels and adding chemicals as needed.
Maintained an inventory of repair parts and supplies necessary to keep pools operational.
Provided technical advice to clients regarding pool maintenance issues such as proper filtration systems.
Dismantled malfunctioning equipment for repair or replacement purposes.
Reassembled repaired or replaced equipment according to manufacturer's specifications.
Cleaned debris from filter system components on a regular basis in order to maintain optimal performance of the system.
Identified potential hazards that could result in injury or property damage if left unchecked.
Maintained accurate records of service calls performed along with parts used during each call.
Diagnosed problems with existing pools using testing instruments such as pH meters.
Educated clients about best practices for maintaining cleanliness standards within their pools.
Inspected pool equipment for proper functioning of pumps, filters and control equipment.
Vacuumed, brushed and cleaned pools to maintain proper functionality and pH.
Maintained clean, presentable and safe aquatic areas to deliver positive guest experiences.
Repaired and installed motors, vacuums and filters, replacing parts approaching failure point after consulting customers.
Stocked inventory of pool chemicals and cleaning materials.
Resolved guest concerns through positive interaction and application of issue resolution procedures.
Instructed customers in safe pool use and in proper, economical use and maintenance of filter and vacuum.
Cleaned swimming pools and tested water to pinpoint chemical supplements needed for optimum water chemistry and sustained cleanliness.
Winterized outdoor facilities at end of season.
Performed upkeep and maintenance of mechanical rooms.
Trained and supervised new pool-cleaning staff in safe and productive services that generated satisfied and loyal customers.
Tested and balanced water chemistry of 120 pools and 34 hot tubs.
Equine Trainer
Self Employed Services
01.2020 - Current
Instructed horse owners on the proper care and handling of their horses.
Assisted in developing training plans for horses to reach specific goals.
Evaluated equine behavior and performance during training sessions.
Monitored horses' progress during training sessions, providing feedback as needed.
Scheduled and conducted riding lessons with clients, teaching them basic equestrian skills.
Prepared horses for competitions by ensuring they are fit, healthy, and have been trained according to the rules of competition.
Maintained records of medical treatments given to each horse under my supervision.
Observed horses in order to detect any signs of illness or injury early on.
Worked with veterinarians to develop treatment plans for injured or ill animals.
Trained young horses using positive reinforcement techniques such as clicker training.
Participated in local shows and competitions with clients' horses.
Performed grooming duties such as brushing, bathing, clipping manes and tails.
Shooting Coach
Self Employed Web
01.2019 - Current
Promoted sportsmanship, teamwork, and respect among players both on and off the court.
Enhanced player skills through personalized coaching and feedback.
Acted as positive role model for team participants and in community.
Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.
Developed and implemented effective training and skills development strategies to improve overall team performance.
Promoted good sportsmanship with competing teams on- and off-field.
Built strong, cohesive teams by fostering a positive and supportive environment.
Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Adjusted coaching style according to each athlete''s learning style to maximize potential improvement.
Developed and delivered effective and engaging coaching sessions to improve performance.
Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Developed strong relationships with athletes'' parents to encourage open communication and collaboration regarding player development.
Increased player motivation with tailored goal-setting and progress tracking strategies.
Offered constructive feedback to clients to help reach goals.
Optimized practice sessions by focusing on skill development, conditioning, and situational drills.
Developed relationships with clients to provide ongoing support and encouragement.
Facilitated group coaching sessions and provided individual coaching support.
Monitored athletes during events and practice to quickly identify injuries.
Utilized various coaching models and techniques to maximize client success.
Cultivated a culture of excellence that led to multiple championship wins within regional competitions.
Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Facilitated consistent success by conducting thorough game analysis and implementing strategic adjustments.
Assisted clients in setting and achieving personal and professional goals.
Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
Provided guidance to clients in overcoming challenges and identifying opportunities.
Evaluated game film as part of ongoing review process identifying areas of weakness requiring targeted improvements.
Mentored assistant coaches in their professional growth, sharing best practices in coaching techniques.
Encouraged clients to find creative solutions to problems and maintain motivation.
Created and implemented innovative strategies to engage clients in coaching journey.
Promoted sportsmanship values by instilling respect for opponents, officials, teammates, and oneself in all aspects of daily practice sessions.
Maintained accurate records of player statistics, attendance, and performance evaluations for reference during coaching discussions and future planning.
Enhanced player endurance with tailored conditioning programs that emphasized strength building and agility training.
Pet Crematorium Operator
Megie funeral homes
08.2022 - 11.2023
Conducted cremations of pets in a respectful and professional manner.
Assisted customers with the selection of urns, caskets and other memorial products.
Provided detailed explanations to pet owners regarding the cremation process.
Performed administrative tasks such as answering phones, scheduling appointments, filing documents.
Ensured that all safety protocols were followed while operating the crematorium equipment.
Organized supplies needed for pet cremations including forms, tags, urns.
Cleaned and sanitized the facility on a regular basis to maintain a safe environment for both employees and customers.
Helped families create meaningful tribute videos by providing access to photos or videos of their beloved pet.
Handled customer inquiries with compassion and sensitivity during difficult times.
Developed relationships with veterinarians and other industry professionals in order to build referrals for services offered at the pet crematorium.
Created marketing materials for promotional purposes such as flyers, brochures and business cards.
Greeted families and visitors to the mortuary, providing compassionate care and support.
Assisted with preparation of bodies for burial or cremation, including washing, embalming, dressing and casketing.
Provided administrative assistance in the office such as filing paperwork, answering phones and scheduling appointments.
Created memorial programs and other documents related to funerals.
Maintained inventory of supplies used in funeral services.
Transported deceased bodies from place of death to mortuary facility.
Coordinated with vendors for flowers, catering services and music for funeral services.
Prepared obituaries and submitted them to local newspapers for publication.
Organized visitation hours according to family wishes and religious customs.
Set up chapel seating arrangements prior to visitation hours.
Maintained records of funeral costs associated with each case.
Accompanied family members during viewings of deceased loved ones.
Attended meetings with funeral directors to discuss upcoming services.
Completed and filed all necessary legal documentation quickly and accurately.
Removed deceased from place of death and transported to funeral home.
Led and directed funeral and graveside services.
Server
Texas Roadhouse
06.2022 - 03.2023
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Accurately recorded orders on cash register and point-of-sale system.
Equine Caregiver
diane wiggle
02.2017 - 11.2021
Maintained daily records of equine health, weight and diet.
Provided routine care for horses, including grooming, feeding and exercising.
Assisted with hoof trimming, deworming and vaccinations.
Monitored the condition of stables, fences and other related infrastructure.
Cleaned stalls and barns to ensure a healthy environment for animals.
Ensured that all safety protocols were followed during horse handling activities.
Performed basic first aid on injured horses as needed.
Provided additional medical treatments under the direction of veterinarians.
Responded to emergency situations involving horses in a timely manner.
Assisted with training new horses according to established methods.
Coordinated with farriers and veterinarians when necessary.
Accompanied horses during transportation to shows or competitions.
Organized horse show events according to established regulations.
Instructed beginners in proper techniques for saddling, bridling and grooming horses.
Inspected tack regularly for wear or damage before use.
Loaded hay bales into stalls using a forklift truck safely.
Replenished supplies such as feed buckets, halters and lead ropes as needed.
Conducted regular inspections of pastures for hazardous objects or potential hazards.
Mucked out stalls to remove waste and debris and keep conditions sanitary.
Cared for and groomed 64 horses each day.
Education
Some College (No Degree) - Medical Assisting / EKG
US Career Institution
Some College (No Degree) - Criminal Justice
Lindenwood University
Saint Charles, MO
Some College (No Degree) - Police Science
University of Cincinnati Clermont College
Batavia, OH
Shooting Instructor Permit - Shooting
Canters Cave
Columbus, OH
01-2020
Skills
Pool Maintenance
Equipment Repair
Chemical Level Testing
Equipment Installations
Worksite Preparation
Safety Management
Customer Relations
Equipment Troubleshooting
System Repairs
Knowledge of Industry Best Practices
Taking Precise Measurements
Inventory Management
Following Safety Practices
Diagnostics and Troubleshooting
Casket Preparation
Memorial Program Development
Guest Interaction
Visitation Coordination
Data Entry
Guest Assistance
Remains Preparation
Cremation Experience
Chapel Preparation
Funeral Service Management
Active Listening
Research
Relationship Building
Friendly, Positive Attitude
Basic Math
Attention to Detail
Teamwork and Collaboration
Time Management
Table Bussing
Guest Engagement
Supply Restocking
Order Management
Food Running
Table Setting
Beverage Preparation
Food Delivery
Food Inspection
Safe Food Handling
Service Prioritization
Sales Expertise
Dish Preparation
Breeding
Barrel Racing
Records Management
Horse Grooming
English Style Riding
Medication Administration
Animal Handling
Animal Training
Obedience Training
Positive Reinforcement Methods
Exercise Management
Behavior Modification Techniques
Interpersonal Communication
Creative Problem-Solving
Communication
Grief Counseling
Life Insurance Knowledge
Mortuary Operations
Staff Scheduling
Family Counseling
Obituary Writing
Embalming Techniques
Sales
Pricing Structures
Medical Terminology
Phlebotomy
HIPAA Compliance
Patient-focused care
Patient Scheduling
Vital sign monitors
Certified in Basic Life Support (BLS)
Specimens collection and processing
Lab equipment calibration
Patient-handling equipment
Analytical decision-making skills
Restocking lab supplies
CPR
EKG set up and monitoring
Timeline
Medical Assistant
Mercy Healthcare
11.2023 - Current
Pet Crematorium Operator
Megie funeral homes
08.2022 - 11.2023
Server
Texas Roadhouse
06.2022 - 03.2023
Shooting Sports Director
Clermont County Educational Service Center
02.2022 - Current
Pool Technician
Rodney Hoskins
03.2020 - Current
Equine Trainer
Self Employed Services
01.2020 - Current
Shooting Coach
Self Employed Web
01.2019 - Current
Equine Caregiver
diane wiggle
02.2017 - 11.2021
Some College (No Degree) - Criminal Justice
Lindenwood University
Some College (No Degree) - Police Science
University of Cincinnati Clermont College
Some College (No Degree) - Medical Assisting / EKG
US Career Institution
Shooting Instructor Permit - Shooting
Canters Cave
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