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MALYNN KOSNIK
Professional Communicator
Shelby Twp,MI
Summary
Talented professional with expert sales and hospitality talents. Composed persona known for having excellent drive. Insightful sales representative with over 5 years of customer service experience.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Girls Basketball Coach
Eisenhower High School
Shelby Township, MI
05.2022 - Current
- Supervised academic progress of student-athletes and scheduled tutoring services when needed.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Developed off-season training programs such as week-long camps to maintain player proficiency and introduce new teammates.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
Business Owner/Operator
Contract+Digital
Shelby Township, MI
06.2021 - Current
- Drove email acquisition and marketing campaigns to support key business initiatives across account management, new business development and customer experience.
- Administered marketing calendar and posted new content to coincide with new product and service releases.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Management Intern
Menards
Grand Rapids, MI
01.2022 - 04.2022
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Learned and used technology systems and platforms to assist with tasks.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Developed relationships with wide range of employees, customers and vendors.
Assistant Project Manager Intern
DEKSIA Digital Advertising
Grand Rapids, MI
08.2020 - 12.2021
- Identified project scopes, constraints, risks and deadlines.
- Tracked project performance to analyze successful completion of short- and long-term goals.
- Prepared and filed documents and collected data to track performance and efficiency.
- Used Teamwork and Google sheets software to create and maintain comprehensive project documentation.
- Reported regularly to managers on project budget, progress and technical problems.
Sales Associate Team Leader
AT&T Midwest Mobile Solutions, MMS
Shelby Twp., MI
11.2020 - 05.2021
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Sales Representative
Vector Marketing
Grand Rapids, MI
08.2018 - 01.2020
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Bachelor of Arts - Communication Studies
Grand Valley State University
Allendale, MI 08.2018 - 06.2022
Skills
Digital Marketing
Excellent Verbal Written Communication
Attention to Detail
Customer Service
All Social Media Platforms
Ability to Resolve Problems Under Pressure
Software
MailChimp
D7 Lead Finder
ClientBolt
MixMax
Teamwork
Slack
LinkedIn Sales Navigator
Interests
Photography
Basketball
Softball
Off-roading
Quote
Success usually comes to those who are too busy to be looking for it.
Henry David Thoreau
Timeline
Girls Basketball Coach
Eisenhower High School
05.2022 - Current
Management Intern
Menards
01.2022 - 04.2022
Business Owner/Operator
Contract+Digital
06.2021 - Current
Sales Associate Team Leader
AT&T Midwest Mobile Solutions, MMS
11.2020 - 05.2021
Assistant Project Manager Intern
DEKSIA Digital Advertising
08.2020 - 12.2021
Sales Representative
Vector Marketing
08.2018 - 01.2020
Bachelor of Arts - Communication Studies
Grand Valley State University
08.2018 - 06.2022