Mamadou Balde
Brooklyn,NY
Summary
Reliable employee seeking guest servicing position. Offering excellent communication and good judgment. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Cashier
Target
04.2025 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
Back of House Retail Team Member
Burlington
12.2024 - 04.2025
- Managed timely and effective replacement of damaged or missing products.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Tracked production and quality control systems to proactively identify deficiencies.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
Back of House Team Member
Chic-Fil-A
10.2023 - 01.2024
- Prepared food and drinks while following safe food handling procedures.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Unloaded and stocked kitchen supplies.
- Maintained and sanitized service stations, prep areas, and countertops.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Assisted with training new BOH staff members on established processes and goals.
Education
No Degree - Business
Kingsborough Community College
Brooklyn, NYNo Degree - Business
SUNY Buffalo State
Buffalo, NYSkills
- Drawer balancing
- Product restocking
- Returns processing
- Report preparation
- Money handling
- Payment collection
- Online orders preparation
- Multitasking and organization
- Customer service excellence
- Product recommendations
- Issue resolution
Timeline
Cashier
Target
04.2025 - Current
Back of House Retail Team Member
Burlington
12.2024 - 04.2025
Back of House Team Member
Chic-Fil-A
10.2023 - 01.2024
No Degree - Business
Kingsborough Community College
No Degree - Business
SUNY Buffalo State