Mamadou Barry
Norristown,PA
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
11.2022 - Current
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Checked and verified photo identification prior to granting facility access.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Monitored CCTV cameras and alarm systems for security breaches.
Driver
Uber
06.2018 - Current
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Delivered goods and products to customer on time and in excellent condition.
- Drove safely in various weather and road conditions to avoid accidents.
Bank Teller
Key Bank
08.2019 - 11.2021
- Identified sales opportunities and referred customers to branch partners in financial services.
- Maintained friendly and professional customer interactions.
- Counted, verified and handled bank deposits and armored car transactions.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Counted and packaged currency and coins.
- Audited fellow teller currency to contribute to dual-control procedures.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
Call Center Representative
ATT
08.2016 - 05.2017
- Contributed to process improvements within the team by suggesting innovative solutions that led to enhanced workflows and better results.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Processed debit and credit card and electronic check payments.
- Boosted customer service satisfaction ratings through consistent quality control.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Approved and terminated customer contracts upon request.
- Created and maintained detailed database to develop promotional sales.
Education
Associate of Science - Business Administration
Montgomery Community College
Blue Bell, PA06.2025
Skills
- Report Writing
- Report Preparation
- First Aid Certified
- Stationary surveillance
- Database Query Software
- Work ethic
- Investigative abilities
- Electronic surveillance
- Data Entry
- Team Player
- Strong Work Ethic
- Verbal and written communication
- Product Upselling
- Call Documentation
- Regulatory Compliance
Certification
- CISSP - Certified Information System Security Professional
Timeline
Security Officer
Allied Universal Security Services
11.2022 - Current
Bank Teller
Key Bank
08.2019 - 11.2021
Driver
Uber
06.2018 - Current
Call Center Representative
ATT
08.2016 - 05.2017
Associate of Science - Business Administration
Montgomery Community College
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